[jwcanada]

I just got a second production BES server up and running and am trying to figure out how to move a user to the other BES in its correct state. Can anyone help? I thought the obvious choice would be select the Move User option in the BM console but my other BES server does not appear in the window. The 2 BES servers are using their own MDSE. I have moved 2 users over by just adding them to the new server and doing a new EA but they lose all the info due to having to wipe the device first. And the Db is fresh. So if anyone could help I would appreciate it. Thanks.

[jibi]

you cannot move them from one BES to another unless the configuration database is shared between the servers.

[jwcanada]

Interesting. I actually was talking with Support and that is kind of what I was told....using the same Db you can move users seemlessly. Using different Db you can import user from a legacy server like in the 2.2 days but you still have to wipe the device....kind of sucks but what do you do. Thanks for your help

[jibi]

you don't HAVE to wipe the device, but for policy to be received and applied to the handheld, you do.

[jwcanada]

Yeah....and since we enforce policy we do have to.