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 BlackBerry Device Specific General 9000 Series Discussion - Bold Go

my dum a$$ lock my phone and cleaned everything out!!!

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Old 01-28-2010, 03:25 PM   #21
Sonict120
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im @ a window where it saying Device Application selection choose the app that are to be installed or remove from your device.
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Old 01-28-2010, 03:30 PM   #22
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Good.

Check everything you want installed onto your device.
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Old 01-28-2010, 10:49 PM   #23
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The 4 application names are
1. the blackberry Desktop Sofware does not have
2. Blackberry Device Software for the device that
3. you have connected to the computer. contact
4. your wireless service provider or system administrator.
which one if the 4 do i add
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Old 01-28-2010, 10:53 PM   #24
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still no luck
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Old 01-28-2010, 11:16 PM   #25
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Wow! Okay.

Follow this step. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."

Search your entire PC and let me know if you find any vendor.xml files.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 01-29-2010, 12:37 AM   #26
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no i didnt find anything saying vendor.xml flies i check in search
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Old 01-29-2010, 08:54 AM   #27
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did you load the OS on your PC?

The link jsconyers gave you will let you download the device OS to your PC. Run that .exe, it will install the device OS to your PC. Delete vendor.xml and start loader.exe
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Old 01-29-2010, 09:03 AM   #28
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Quote:
Originally Posted by CanuckBB View Post
did you load the OS on your PC?

The link jsconyers gave you will let you download the device OS to your PC. Run that .exe, it will install the device OS to your PC. Delete vendor.xml and start loader.exe
Agreed.

Sonict120, you're missing a step somewhere. Slow down, take your time and follow each step in order.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 01-29-2010, 10:02 AM   #29
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alright im going to do it again step by step i feel like crying !!!
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Old 01-29-2010, 10:05 AM   #30
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No need to cry. We can get this fixed for you. Just be patient and follow the steps. Rushing through it will surely cause you to miss a key step.

1) download the OS for your 9000
2) double click on the .exe file to install it on your PC
3) Once installed, locate and remove the vendor.xml file
4) Run Loader.exe and follow the prompts.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 01-29-2010, 10:17 AM   #31
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ok i download the software again i came to a widow saying program maintence repair or remove which one do i click
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Old 01-29-2010, 11:03 AM   #32
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still no luck i followed the steps still didnt see no file name that there
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Old 01-29-2010, 11:06 AM   #33
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Go to Add/Remove Programs and do you see anything that says "BlackBerry Device Software"
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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Old 01-29-2010, 11:25 AM   #34
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yes i see i have to files saying that there blackberry device software v5.0.0 for the blackberry 9000 that i just downloaded today
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Old 01-29-2010, 11:26 AM   #35
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and one that say blackberry desktop software 4.6 that was downlaoded back in march
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Old 01-29-2010, 11:26 AM   #36
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Can you get to this directory?

c:\program files\common files\research in motion\apploader
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 01-29-2010, 11:30 AM   #37
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Quote:
Originally Posted by jsconyers View Post
Can you get to this directory?

c:\program files\common files\research in motion\apploader
yes i can
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Old 01-29-2010, 11:32 AM   #38
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Do you see the vendor.xml file there and the Loader.exe file there?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 01-29-2010, 12:40 PM   #39
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no vendor.xml just the loader
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Old 01-29-2010, 12:42 PM   #40
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Alright, that's good. Run that and let us know what is says.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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