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Old 08-09-2011, 11:11 AM   #1
theczar
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Question BB8830 Software Upgrade

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Hi

Could you please advise me of the upgradable s/w version for BB8830, My current version is v 4.2.2.176 its not allowing me to install any messaging services like gtalk,yahoo,msn etc...

Please letme know of where i can download the latest s/w and how do i upgrade ?

Your advice much appreciated.
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Old 08-09-2011, 11:16 AM   #2
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Default Re: BB8830 Software Upgrade

Here's the latest version with full installation instructions..

http://www.blackberryforums.com/gene...d-devices.html
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Old 08-09-2011, 11:16 AM   #3
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Default Re: BB8830 Software Upgrade

EDIT: Beaten to it.
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Old 08-09-2011, 11:17 AM   #4
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Default Re: BB8830 Software Upgrade

I would think that your issue is your data plan. Do you have a BlackBerry data plan and not a generic data plan?
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Old 08-09-2011, 11:24 AM   #5
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Default Re: BB8830 Software Upgrade

Hi I do have a decent data plan (Unlimited)...when i try to install i get " Sorry, your device does not meet the system requirements thatt are needed to support Yahoo Messenger " its a BB 8830 WE Phone, Please advise...

Does Upgrading to new OS solve the issue ?
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Old 08-09-2011, 11:26 AM   #6
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Default Re: BB8830 Software Upgrade

What is a decent data plan? Is it a Blackberry Data Plan?
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Old 08-09-2011, 11:29 AM   #7
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Default Re: BB8830 Software Upgrade

Yeah it is BB Data Plan with Unlimited Text, Email and Browsing
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Old 08-09-2011, 12:39 PM   #8
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Default Re: BB8830 Software Upgrade

I just had a look at Yahoo and GTalk in AppWorld. Your device and OS are supported, so I would suspect either you don't have a BlackBerry Data Plan, or it is not provisioned properly. I would suggest you: re-send service books, do a battery pull. If that doesn't work then call your provider.
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