BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 12-01-2011, 09:54 AM   #1
rawanjs
New Member
 
Join Date: Dec 2011
Model: 8900
PIN: N/A
Carrier: o2
Posts: 1
Unhappy help, EDGE in capitals but no emails or bbm service working, even when wifi is on

Please Login to Remove!

my bb 8900 data service is not working even though O2 said it appears to be fine from their end. the EDGE is in capitals and even when i connect to a wifi connection, im not getting emails or bbm to work. dont know what to do. i already did the following which they advised me on 2 occaions i contacted them.

Battery pull
and
Re-register on the host routing table

i havent had time to call them now as they told me to call using another fone so they can suposedly help guide me to fixing it on my iphone.

Is there anyway anyone can advice me and help me pleasee. your help would be greatly appreciated.
Offline  
Old 12-01-2011, 10:02 AM   #2
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: help, EDGE in capitals but no emails or bbm service working, even when wifi is on

Call back and make sure that you have the correct BlackBerry data plan or add-on on your account. Sounds like a provisioning problem and not something specifically on the phone. Without the correct Service Books (provisioning) WiFi won't work.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: help, EDGE in capitals but no emails or bbm service working, even when wifi is on
Thread Thread Starter Forum Replies Last Post
BBM isnt working properly need urgent help EllisByron BlackBerry Messenger (BBM) 4 03-28-2011 08:48 PM
Problem with EDGE service. rmalm General BlackBerry Discussion 2 06-26-2006 12:20 AM
BES for Exchange 4.0.4 Available Now BlackBerryLinks BES Admin Corner 28 05-06-2006 10:38 AM
BES 4.0 SP2 for Exchange now available jibi BES Admin Corner 49 08-17-2005 08:51 AM
BES 4.0 SP1 for Exchange now available! jibi BES Admin Corner 20 05-04-2005 10:00 PM


Mr. Steam Part No. 103538C Level Control Board picture

Mr. Steam Part No. 103538C Level Control Board

$649.99



50 Pcs S8050 General Purpose NPN Transistor TO-92 40V 800ma 100Mhz USA Shipping picture

50 Pcs S8050 General Purpose NPN Transistor TO-92 40V 800ma 100Mhz USA Shipping

$4.89



5 Pairs 2SB647AC & 2SD667AC (B647A / D667A) Transistors ~Fast 1st Class Shipping picture

5 Pairs 2SB647AC & 2SD667AC (B647A / D667A) Transistors ~Fast 1st Class Shipping

$6.69



1PCS SKKT215/16E SKKT200/16E SKKT162/12E SKKT132/12E SKKT132/14E picture

1PCS SKKT215/16E SKKT200/16E SKKT162/12E SKKT132/12E SKKT132/14E

$68.00



Portable 600pc 15Value NPN PNP Transistor TO-92 Assortment Kit Set /Box Hot picture

Portable 600pc 15Value NPN PNP Transistor TO-92 Assortment Kit Set /Box Hot

$11.16



5pcs ~ 200pcs TIP41C TIP42C TIP41 TIP42 NPN PNP Transistor 6A 100V FSC TO-220 picture

5pcs ~ 200pcs TIP41C TIP42C TIP41 TIP42 NPN PNP Transistor 6A 100V FSC TO-220

$28.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.