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06-13-2009, 07:30 AM
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#1
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Talking BlackBerry Encyclopedia
Join Date: May 2009
Model: Class
OS: 10.3.3.14
PIN: N/A
Carrier: AT&T
Posts: 268
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My Left Convenience Key Is Dead
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This is driving me nuts, guys. My left convenience key is absolutely dead. I go to Options, then Screen/Keyboard and set the Left Side Convenience Key Opens to any application or feature, Save my selection, and the damn button still does not work. Anyone have any ideas on how to fix?
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06-13-2009, 07:38 AM
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#2
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BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
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Wirelessly posted (8820)
If you press hard, still doesn't work?
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06-13-2009, 07:50 AM
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#3
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Talking BlackBerry Encyclopedia
Join Date: May 2009
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Quote:
Originally Posted by aiharkness
Wirelessly posted (8820)
If you press hard, still doesn't work?
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Nothing works. Maybe there is a particular way to press the key? I see three nubs on it.
Last edited by SmoothOperator; 06-13-2009 at 07:55 AM..
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06-13-2009, 10:29 AM
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#4
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Thumbs Must Hurt
Join Date: Apr 2005
Model: 950
Carrier: T-Mobile
Posts: 185
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I've had volume keys go dead twice but not the convenience keys.
For some reason the buttons on the Bold were not well designed.
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06-13-2009, 10:32 AM
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#5
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Stuck In The '70's Mod
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
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Is it dead regardless of what you set it to open? If you haven't already, try it using different settings for what it is mapped to. If stays dead no matter what the mapping is, it is a hardware issue.
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2nd Step in Troubleshooting: Pull the Battery.
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06-14-2009, 01:38 AM
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#6
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Talking BlackBerry Encyclopedia
Join Date: Jul 2005
Location: Florida
Model: 8310
Carrier: at&t
Posts: 224
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I had that problem. and replaced the midplate.. And the buttons work now.. I believe its the connection from the plate to the mainboard. They get gunked up, and stop working..
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06-14-2009, 10:54 AM
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#7
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Thumbs Must Hurt
Join Date: Mar 2007
Location: NYC
Model: 9700
OS: 5.0.0.862
Carrier: at&t
Posts: 84
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it also happens often after replacing bazel or trackball, if you did so, then try to tight screws it might help, if not then disassemble again and reassemble, it worked for me
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06-14-2009, 12:17 PM
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#8
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Thumbs Must Hurt
Join Date: Jul 2007
Location: 916,206,209,212,787,210 area codes
Model: 9000
PIN: 249f5d58
Carrier: AT&T
Posts: 54
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open that bad boy up and make sure everything is tight and in the correct place. i wouldn't stop there. pimp that mug out. new bezel, new track ball, hell new buttons... my bold is gold with a louis vuitton back. one of a kind baby...
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06-14-2009, 10:55 PM
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#9
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Talking BlackBerry Encyclopedia
Join Date: May 2009
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Got the problem figured out. There is a particular way the button must be pressed. For my Bold, I have to press the tob nub and hold it down for a half a second and release it. Pressing the center or lower nub does nothing. Do you guys have to press it the same way?
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06-15-2009, 04:56 AM
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#10
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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nope, i press the whole button with my thumb and it works.
no single nub pressing.
The nubs don't denote anything, like top for one action, bottom for another etc, its just the design of the button.
like the right key, has an indent down it.
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06-26-2009, 01:19 AM
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#11
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New Member
Join Date: May 2009
Location: Melbourne Australia
Model: 9000
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I have the same issue did you get it fixed if so how
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09-22-2009, 07:49 PM
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#12
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Thumbs Must Hurt
Join Date: Oct 2007
Model: 9700
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Posts: 158
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I notice sometimes my keys will short out when I'm talking on my phone and sweating (at the gym, hiking etc) or even right out of the shower and my hair is still a bit damp.
Normally it'll dry out but this time I think I killed the key... AT&T will replace it at no charge as long as its under warranty (so they just told me) We'll see how that goes... :rolls eyes:
Nick
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09-22-2009, 09:41 PM
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#13
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BlackBerry Extraordinaire
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
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Quote:
Originally Posted by jDMJeRk
I notice sometimes my keys will short out when I'm talking on my phone and sweating (at the gym, hiking etc) or even right out of the shower and my hair is still a bit damp.
Normally it'll dry out but this time I think I killed the key... AT&T will replace it at no charge as long as its under warranty (so they just told me) We'll see how that goes... :rolls eyes:
Nick
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Yep, any moisture that the bold is exposed to will ruin buttons.
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