[tieshabritton]

i purchased a jivetalk transfer license when i got my 8310, but everytime i try to log in it asks me to uninstall the license from the previous device. and i press yes, but nothing happens. when i go to jivetlak options and press menu i dont see register, i do have the license key number but dont know where to put it.

anybody know what to do? i emailed beejive support but they take forever to respond.

[juwaack68]

Do you still have the old BB device? You'll have to un-register the license from that device first..... or wait for beejive support.

[tieshabritton]

i still have it, do i have to put the sim card back in to do that? i tried to do it from the computer, i clicked something that said if i dont have the old device i can unregister from the pc.

[JSanders]

Wirelessly posted (8310; The Juggernaut)

Yes, you would need to put the SIM back on the old device so that it can communicate

[takeshi]

You can also un-register the old device here:
https://www.beejive.com/jivetalk/cancelseat.htm

[tieshabritton]

i put in the sim and unregistered and in the change seat link above, but i still cant log on with the new berry.

[tieshabritton]

can i purchase a new license for this pin? will that work?

[xxxmerlinxxx]

you can unregister your old phone on the jivetalk website. Thats what i did. Then i was able to register jivetalk for my curve.

[tieshabritton]

thanks guys, i did it