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08-25-2009, 01:26 PM
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#41
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Thumbs Must Hurt
Join Date: Apr 2005
Location: California
Model: 9700
OS: 5.0.0.296
Carrier: AT&T
Posts: 185
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Please Login to Remove!
Your old voicemail works just fine and exactly the same. Anything you have saved on the old voicemail will go away.
__________________
7100t  7100i 8830 8330 9000  BlackBerry Bold 9700 
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08-25-2009, 01:28 PM
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#42
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BlackBerry Extraordinaire
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
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Once I added VVM to my AT&T account and installed 4.6.0.297 I had to call my voice mail and setup the new password. Then VMM worked.
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08-25-2009, 01:31 PM
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#43
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Knows Where the Search Button Is
Join Date: Sep 2007
Location: Dallas
Model: 9650
PIN: uuhhhhh
Carrier: Verizon
Posts: 35
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Ok here is a problem: downloaded new OS, called AT&T and had it activated, but cannot find the icon for VVM. Checked to see if its hidden, checked all folders (apps, downloads, etc).
Looked in the application list in advanced options and it shows up Blackberry visual voicemail 1.0.0.88 but I see no icon or app to access the VVM. Desktop manager says it is installed also. Am I missing a step? Or should I reload the software?
__________________
7100g, 8700c, 8800, iPhone, 8310, iPhone 3G, 9000, Droid, 9650
I leave but always come back.
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08-25-2009, 01:32 PM
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#44
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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try a battery pull?
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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08-25-2009, 01:46 PM
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#45
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Knows Where the Search Button Is
Join Date: Sep 2007
Location: Dallas
Model: 9650
PIN: uuhhhhh
Carrier: Verizon
Posts: 35
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Quote:
Originally Posted by Midnightdraven
try a battery pull?
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Sure did.
__________________
7100g, 8700c, 8800, iPhone, 8310, iPhone 3G, 9000, Droid, 9650
I leave but always come back.
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08-25-2009, 01:54 PM
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#46
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Thumbs Must Hurt
Join Date: Apr 2005
Location: Fort Worth, TX
Model: 8310
PIN: 243b354f
Carrier: AT&T
Posts: 148
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Are you on a BES? Perhaps there is some kind of restriction on the BES. I'm seeing the same thing.
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08-25-2009, 01:55 PM
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#47
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Thumbs Must Hurt
Join Date: Mar 2007
Location: NJ
Model: 9800
OS: 6.0.0.225
PIN: 22C60153
Carrier: AT&T
Posts: 144
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It could be the theme you are using too ... did u make sure u called ur vmail again to see if it was provisioning correctly?
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08-25-2009, 02:34 PM
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#48
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Thumbs Must Hurt
Join Date: Apr 2005
Location: Fort Worth, TX
Model: 8310
PIN: 243b354f
Carrier: AT&T
Posts: 148
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Still on the phone with AT&T after an hour. They are sending me over to the Enterprise Technical Support group. As info, have removed my device from any IT Policy or Software Configuration group on our BES, and the guy still can't get the icon to show up (I had him try to do it on both my corporate Bold and my personal Bold - failure on both attempts).
I did upgrade the firmware through Desktop Manager this morning after at&t released the new firmware version. I checked to make sure all of the key components were installed (through the application loader) and everything looks good. Not sure what is going on.
I'll let you know if ETS is able to get it fixed.
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08-25-2009, 03:04 PM
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#49
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Thumbs Must Hurt
Join Date: Jan 2006
Model: 9000
Carrier: AT&T
Posts: 113
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anyone notice the 9000 is more sluggish with the new firmware or is it me?
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08-25-2009, 03:06 PM
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#50
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BlackBerry Extraordinaire
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
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Quote:
Originally Posted by mendes9
anyone notice the 9000 is more sluggish with the new firmware or is it me?
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Seems about the same as my previous OS. Wifi seems better..... not dropping out as it did before. |
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08-25-2009, 03:10 PM
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#51
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Thumbs Must Hurt
Join Date: May 2006
Location: Miami
Model: 9700
OS: 5.0.0.296
Carrier: AT&T
Posts: 114
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Office Reach
set it up today spent nearly an hour on the phone with a csr; for those of you who can't get it setup, it seems to conflict with the office reach feature if you have it, ask the CSR to remove it (if you don't need it) and you are good to go.
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08-25-2009, 03:25 PM
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#52
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Knows Where the Search Button Is
Join Date: Sep 2007
Location: Dallas
Model: 9650
PIN: uuhhhhh
Carrier: Verizon
Posts: 35
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Quote:
Originally Posted by JEEPers
It could be the theme you are using too ... did u make sure u called ur vmail again to see if it was provisioning correctly?
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It was the theme, thanks for your help! With out trying to hijack the thread why does it only work with ATT themes?
__________________
7100g, 8700c, 8800, iPhone, 8310, iPhone 3G, 9000, Droid, 9650
I leave but always come back.
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08-25-2009, 03:28 PM
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#53
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Knows Where the Search Button Is
Join Date: Sep 2007
Location: Dallas
Model: 9650
PIN: uuhhhhh
Carrier: Verizon
Posts: 35
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Awesome, love how it threads in with my emails. Very cool. Thanks again for your help.
__________________
7100g, 8700c, 8800, iPhone, 8310, iPhone 3G, 9000, Droid, 9650
I leave but always come back.
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08-25-2009, 03:29 PM
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#54
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Just me
Join Date: Jul 2006
Model: iFone
OS: iOS4
PIN: Not on my iPhone5
Carrier: iPhone5 on AT&T Mobility
Posts: 2,292
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It appears that VVM is also placing a in your "messages" in box. I didn't see anything in the message box options... anyone know how/if it can be changed to not go to the messages inbox?
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08-25-2009, 03:44 PM
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#55
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BlackBerry Extraordinaire
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
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Love how easy you can change your greeting w/o having to go through the stupid voice mail menu!!
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08-25-2009, 03:54 PM
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#56
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Knows Where the Search Button Is
Join Date: Mar 2005
Location: Chicago
Model: 9000
OS: Mac OSX
Carrier: att
Posts: 33
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I updated the OS to .297 and have tried everything in the above threads but still can't get it to work...
Every time I get a voice mail, I receive a text message from AT&T with the following content:
allntxacds10.attwireless.net:5400?f=0&v=420&m=#### #####&p=&S=D&s=5433&t=4:##########:A:IndyAP26:ms16 :client:30421
the ########## is my cell number.
I've even gone into the "manage features" section of the AT&T website and removed the feature from my account, then went back in and added it again.
Does anyone have the same issue as I do?
Thanks,
SteveO
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08-25-2009, 04:08 PM
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#57
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Just me
Join Date: Jul 2006
Model: iFone
OS: iOS4
PIN: Not on my iPhone5
Carrier: iPhone5 on AT&T Mobility
Posts: 2,292
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Call AT&T customer care and make sure your account is properly provisioned.
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08-25-2009, 04:33 PM
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#58
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Knows Where the Search Button Is
Join Date: Mar 2005
Location: Chicago
Model: 9000
OS: Mac OSX
Carrier: att
Posts: 33
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Quote:
Originally Posted by fonejunkie
Call AT&T customer care and make sure your account is properly provisioned.
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I'm on the phone with them now... he doesn't understand what could be wrong. Driving me nuts... |
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08-25-2009, 04:43 PM
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#59
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Thumbs Must Hurt
Join Date: Jul 2008
Location: Frisco, TX
Model: 8130
PIN: N/A
Carrier: Alltel
Posts: 107
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Someone may want to add to the first post that if you are debranded, you aren't going to get VVM until you either rebrand it, or change the code in the .alx file before installing.
__________________
me: AT&T Bold 9000 with all the goodies.
g/f: T-Mobile Curve 8900
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08-25-2009, 04:51 PM
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#60
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Knows Where the Search Button Is
Join Date: Jun 2009
Location: York, PA
Model: 9000
OS: 4.6.0.167
PIN: 20FD2823
Carrier: AT&T
Posts: 38
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I just added the Visual Voicemail to my account and I am restarting the device now.
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