BlackBerry Forums Support Community

mckinneycm · 08-26-2009, 01:56 PM

Quote:

Originally Posted by jweinraub

Which do you prefer? Alt+Shift+H told me 179. I replaced the five instances of it, and saved it. Do I need to rerun the loader or can i just push out the vvm use dm?

I would rerun the loader.exe. I prefer that method.

Stinsonddog · 08-26-2009, 02:02 PM

If the PC recognizes it, 507 should allow the software to be installed. You tried with loader.exe?

Quote:

Originally Posted by sammy95ss

Stinsonddog, Direct to the Laptop and I even tried on a fresh install on another computer. I tried wiping with JLCommander and now it says Reload Software 507, and even at that it wont load.

I went to the ATT store that my buddy owns, he let me borrow a new Bold till my company replaces mine. I went home and updated the one he gave me and it upgraded without a hitch.

So I have a loaner and now just waiting for my replacement from my company to get here

Thanks for your suggestions,

Laterz,

Sammy

KNIGHTRIDER · 08-26-2009, 02:08 PM

Quote:

Originally Posted by Stinsonddog

When you run app loader in DM what do you see? Is BBM listed as an option. If so uncheck 4.6. run it. replace cods and check BBM before running DM again.

thanks for your help.. somehow i got it to work now.

fkjr2 · 08-26-2009, 02:56 PM

Quote:

Originally Posted by arabcamel

yes i have too. I'm in the process of getting help regarding this issue. feel free to periodically check the discussion going on between me and whoever is helping. It may be the same issue you are having.

thank you - leave it to the arab to actually post something constructive!

jweinraub · 08-26-2009, 02:59 PM

Quote:

Originally Posted by mckinneycm

I would rerun the loader.exe. I prefer that method.

Okay, we are getting somewhere

I found the icon in the download folder. I moved it to the Home screen.
I launched it, and received: "Provisioning is unsuccessful. To resolve this issue, contact your wireless service provider"

I do have vvm enabled on my account already.

Thanks again for your help and patience!

Cheers,

jon

MPS · 08-26-2009, 03:03 PM

after my upgrade WeatherEye is not working any more =(

ProperModulation · 08-26-2009, 03:03 PM

Quote:

Originally Posted by jweinraub

Okay, we are getting somewhere

I found the icon in the download folder. I moved it to the Home screen.
I launched it, and received: "Provisioning is unsuccessful. To resolve this issue, contact your wireless service provider"

I do have vvm enabled on my account already.

Thanks again for your help and patience!

Cheers,

jon

I got the same thing when I upgraded. It seemed to fix itself when I called and left myself a voicemail. After that, I was able to launch VVM without getting the "Provisioning unsuccessful" message.

jweinraub · 08-26-2009, 03:14 PM

Quote:

Originally Posted by ProperModulation

I got the same thing when I upgraded. It seemed to fix itself when I called and left myself a voicemail. After that, I was able to launch VVM without getting the "Provisioning unsuccessful" message.

Brilliant! Thank you so much!

sammy95ss · 08-26-2009, 03:17 PM

Quote:

Originally Posted by Stinsonddog

If the PC recognizes it, 507 should allow the software to be installed. You tried with loader.exe?

Yes, I tried with loader.exe. I actually use that every time I upgrade.

What exactly happens, is it goes through the backup and when it tries to Connect to ROM, it connects(XP plugging in sound) and then disconnects (XP unplugging sound). It tries twice and then fails.

Stinsonddog · 08-26-2009, 03:19 PM

Quote:

Originally Posted by ProperModulation

I got the same thing when I upgraded. It seemed to fix itself when I called and left myself a voicemail. After that, I was able to launch VVM without getting the "Provisioning unsuccessful" message.

Yes if BBVV is on your accout, then calling your VM should fix this.

Stinsonddog · 08-26-2009, 03:22 PM

Quote:

Originally Posted by sammy95ss

Yes, I tried with loader.exe. I actually use that every time I upgrade.

What exactly happens, is it goes through the backup and when it tries to Connect to ROM, it connects(XP plugging in sound) and then disconnects (XP unplugging sound). It tries twice and then fails.

And you have tried all the various wipe programs. BBSAK etc. To wipe it, reset to factory, and then try again. Skip the backup just for time.

ifonline · 08-26-2009, 03:29 PM

Quote:

Originally Posted by fkjr2

thank you - leave it to the arab to actually post something constructive!

You mean the same member that had already posted his device was locking up just two posts above yours asking if anyone was having device lockups? Amazing. Why you couldn't read that post before is beyond me, though.

gmjones · 08-26-2009, 04:13 PM

Quote:

Originally Posted by mckinneycm

You can do 1 of 2 things:

1) You can delete all instances that say, _VendorID="102"

2) You can press Alt+Shift+H to see your Vendor ID and then change the vendor ID in the file.

Apologies if ive missed this in the thread but I have opened the vvm.alx file and amended the vendor id using notepad and then used textpad but was then unable to save the changes.

Can anyone help?

mckinneycm · 08-26-2009, 04:19 PM

You may have to give yourself rights by going into the properties of the parent folder and selecting the security tab.

bnelson01 · 08-26-2009, 04:22 PM

Quote:

Originally Posted by gmjones

Apologies if ive missed this in the thread but I have opened the vvm.alx file and amended the vendor id using notepad and then used textpad but was then unable to save the changes.

Can anyone help?

By any chance are you using Windows 7? If so you'll have to move the file to a different folder, then edit it and move it back. For some reason it won't let you edit files in the Program Files directory.

mckinneycm · 08-26-2009, 04:31 PM

Quote:

Originally Posted by bnelson01

By any chance are you using Windows 7? If so you'll have to move the file to a different folder, then edit it and move it back. For some reason it won't let you edit files in the Program Files directory.

I use Windows 7 and I able to edit them with no problem. You just have to add yourself to the security tab in the Folder Properties.

gmjones · 08-26-2009, 04:35 PM

Quote:

Originally Posted by mckinneycm

You can do 1 of 2 things:

1) You can delete all instances that say, _VendorID="102"

2) You can press Alt+Shift+H to see your Vendor ID and then change the vendor ID in the file.

Quote:

Originally Posted by mckinneycm

You may have to give yourself rights by going into the properties of the parent folder and selecting the security tab.

That's done the trick, thanks! Im competent but not an IT professional & a little beyond my comfort zone here! Im a sales rep, i dont usually care how things work just whether or not i can flog em !!!

mckinneycm · 08-26-2009, 04:39 PM

Quote:

Originally Posted by gmjones

That's done the trick, thanks! Im competent but not an IT professional & a little beyond my comfort zone here! Im a sales rep, i dont usually care how things work just whether or not i can flog em !!!

I'm glad you got it working.

arabcamel · 08-26-2009, 05:01 PM

Quote:

Originally Posted by mckinneycm

You don't need to do the Factory Reset unless your are on a BES and you want to remove the IT Policy. Wipe Device is all you need, and yes it's that easy, no it will not void the warranty.

So I tried the low-level wipe and reloading the OS. it still freezes, any other ideas?

mckinneycm · 08-26-2009, 05:14 PM

Quote:

Originally Posted by arabcamel

So I tried the low-level wipe and reloading the OS. it still freezes, any other ideas?

What is freezing and where?

BlackBerry Forums Support Community

OS: 9000 Bold 4.6.0.517/4.6.0.297 (ATT Official Release)