[Matrix Leader]

Here is the story:

1) I downgraded from v 862 to 681 as someone told me that the reception on 681 is better.

2) I downgraded to 680 , it was fine and the reception was good but I noticed that I lost BB Messenger (latest version).

3) I downloaded BB Messenger (latest version) then I restarted but I cant find BB Messenger.

4) I thought that version 681 is not compatible with the latest version of BB Messenger so I reupgraded to 862 (complete wipe)

5) 862 had the old BB Messenger 5.0.0 so I downloaded the latest version then it restarted my device but nada... I cant find BB MEssenger anywhere...I am using the default theme and dont even have any other themese installed....

Someone help me install the latest version of BB Messenger please

[JSanders]

Have you looked in the Instant Messages, Applications, or Downloads folder?
Rebooted (powered on, battery pull reboot) and look once again in ALL folders.

[Matrix Leader]

Yes done all that......i even tried manually deleting the BBM files but no luck....doing a complete wipe now using BBSAK.......hope this works

[tmac911]

same problem... except i upgraded to .862 and then my bbm and fb disappeared.

[acliffe85]

Have u checked to make sure it isnt hidden I know that sounds simple but I know I lost mine and it was hidden menue show all and may be there hope that helps
Posted via BlackBerryForums.com Mobile

[Matrix Leader]

The issue has now been resolved. it was an error from RIM. The new download no longer hides BBM after the restart

[berry9700]

Is this the new msn or its just the same old 1?

[Matrix Leader]

Originally Posted by berry9700

Is this the new msn or its just the same old 1?

Noone ever mentioned MSN d00d

[Savitri Ayu]

I'm confused.
my bbm is disappeared too after I upgrade it. :(
How could I get it back?
is there anybody know how to get it back?
thank you before.

[felix1522]

Try changing your theme?

I noticed that my App World icon disappeared when I installed a different theme... maybe this is similar.

[Matrix Leader]

Just try reinstalling it from the following link....itll work......

from your blackberry...go to:

http://mobileapps.blackberry.com/dev...ry.do?code=bbm

[Matrix Leader]

Also make sure you install this OS first its the best for the 9700 I've tested them all in our labs!

http://www.blackberryforums.com/gene...nguage-du.html

[tmac911]

Hi, i fixed my problem by re-downloading everything (bbm/facebook/msn messenger" through the webbrowser on the phone. They all work perfectly fine now. At first i worried that ill lose all my contact in bbm, but somehow everything was there as it was.

I hope this will help you guys too.