[BB1877]

I'm still getting used to BES 4.1 vs. 2.2 for Domino. I migrated over 200 users off the 2.2 BES and hoped that I could do away with users having to sync via wired Desktop Manager for their address book.

For light address book users (under 300 contacts, few changes)...syncing from the Notes client (Actions--> Synchronize Address Book) to iNotes seems to work okay.

For heavier users with more contacts and changes, sometimes we end up with no syncs at all, incomplete syncs, incorrect syncs, etc. I've had to change some of the heavier users back to wired syncs.

Users also don't like how you don't get the feedback you got with wired sync where you could see Details of exactly what changes were going to be applied. The changes are also not instant, the OTA syncs occur generally within 30 minutes.

Anybody else have issues with OTA address book syncs?

[x14]

We never did OTA sync for the addressbook because we could agree upon a supported model. We've been doing OTA for a couple of years now and no one has complain about syncing their addressbook.

You can also put the user's names.nsf files on a Domino server and in the user's BES PIM setting point the addressbook sync to the names.nsf on the Domino server.

[DarthBBerry]

Originally Posted by x14

You can also put the user's names.nsf files on a Domino server and in the user's BES PIM setting point the addressbook sync to the names.nsf on the Domino server.

Is that in 4.1 only?

[x14]

Pretty sure it's in 4.0 also. Try this.

Double click on the user. Goto PIM Sync. Under "Address Book" you should see a "Location - Server" and "Location - Relative Path" or something close to that.

If the file path is the user's mail file then it is syncing with the user's iNotes address book. Replace this path with the location of the user's address book.

[DarthBBerry]

BAM. Got it.
Thanks, x.

Off Topic: What day are you gettin' to WES? I think me and Bertie are gonna go theme parking Sunday and/or Monday.

[x14]

I get in around noon on Monday. Hoping to be sipping a Pina Colata at the pool by 2pm.

[amukhey]

Server Copy address books is the way to go. Automate your process if using the inotes sync code. Do it upon client start up and shut down to ensure all data is copied Day in and Day out. Yes this will slow down the client by a few seconds but worth the automation.

The other route is server copy address books, set up the replication in notes client, add the pim sync settings for that user, and your all set.

[BB1877]

Originally Posted by amukhey

Server Copy address books is the way to go. Automate your process if using the inotes sync code. Do it upon client start up and shut down to ensure all data is copied Day in and Day out. Yes this will slow down the client by a few seconds but worth the automation.

The other route is server copy address books, set up the replication in notes client, add the pim sync settings for that user, and your all set.

Ah if only I could get buy-in from the Notes folks. They only setup server based address books for executives.

Here's what RIM had to say:

There is no set limit for the number of contacts that are allowed on the BlackBerry. Obviously, the more changes to be made, the longer the updates will take. There is no real tricks to make the synchronize work, we do have suggestions on ensuring the data is transferred though.

Check for Special characters e.g., hyphen, space, period, apostrophe, slash in the email address.
You can check the local copy of the mail file as well as the server copy. To check the Server copy from the Lotus Notes client, hold the Ctrl - Shift keys and double click to open the mail file. You will notice more options under the views. The address book is listed under $Contacts. You should also check here for blank entries which are usually found at the bottom of the list.

Check the field mappings using BlackBerry Desktop Manager.
1. Open the BlackBerry Desktop Manager - Intellisync and click Configure PIM.
2. Highlight the Address Book and select Configure - Advanced Settings.
3. On the first tab (Confirmation) click on the Field Mappings button. Click OK to the pop up message
4. Verify the mappings are set correctly and OK out of the screens when finished.


Disable the wireless synchronization on the BlackBerry address book and use BlackBerry Desktop Manager to clear the address book database.
1. On the BlackBerry, open the address book - Options and set the Wireless synchronization to No and save the change.
2. On BlackBerry Desktop Manager, open the Backup and Restore icon, click Advanced.
3. On the right side of the screen, select Address Book and click on the arrow pointing to the left.
4. On the right side of the screen, select Address Book and click on the Clear button.
5. On the BlackBerry, open the address book - Options and set the Wireless synchronization to Yes and save the change.
6. You should see the address book entries arrive on the BlackBerry.
7. Close out of the BlackBerry Desktop Manager Backup and Restore settings, save if needed.

[jhoetzl]

Originally Posted by BB1877

Ah if only I could get buy-in from the Notes folks. They only setup server based address books for executives.

Just wait until they have a user lose their hard drive and wonder where their contact, journal and bookmarks went.

I wonder if these admins only setup ID recovery for execs too...

[jviola_simi]

Originally Posted by BB1877

Ah if only I could get buy-in from the Notes folks. They only setup server based address books for executives.

See if you can get them to sign off on modifying them to roaming users. The address book and journal process is handeled automatically by the client/server. No need for the admin to be involved after the initial set up which takes 4 clicks on thir part. One cool thing, the set up on the Blackberry manager is simplified beccuse it checks to see if the new user is a roaming user and populates the PIM SYnch info based on the roaming profile in the Domino Directory. I know the whole roaming thing was messed up early in R6 but R6.5.4 and R7 the process is much improved.

[kreischl]

Originally Posted by jviola_simi

See if you can get them to sign off on modifying them to roaming users. The address book and journal process is handeled automatically by the client/server. No need for the admin to be involved after the initial set up which takes 4 clicks on thir part. One cool thing, the set up on the Blackberry manager is simplified beccuse it checks to see if the new user is a roaming user and populates the PIM SYnch info based on the roaming profile in the Domino Directory. I know the whole roaming thing was messed up early in R6 but R6.5.4 and R7 the process is much improved.

We are a new setup (2 days ago) and that is what we did. Works great, hardly any work for the Domino admin once roaming user is enabled and no intervention required on the users behalf.

[BB1877]

Originally Posted by jhoetzl

Just wait until they have a user lose their hard drive and wonder where their contact, journal and bookmarks went.

I wonder if these admins only setup ID recovery for execs too...

They do setup ID recovery for everyone. For the rest, as Borat would say..."not so much".

[silver_2000]

large address books merging into large mail files can take a REALLY REALLY long time

2000 addresses into a 2gb mail file has taken days to complete

Doug

[BES4Domino]

We use iNotes for syncronisation.

It was flaky for some time. However, resolved in BES 4.1.3 HFP3.

We would like to move to roaming profiles, but doing this to thousands of users for just a couple hundred of users doesnt seem like a good idea at the moment.

(Yes, I can see many advantages of it, but it's a "backburner" task atm)