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Old 09-02-2007, 03:38 PM   #1
brettbok
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Question Reconcile BB with Exchange

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I have a BB that is connected with my Exchange server through BES.

I receive all messages. When I delete messages on the BB they are deleted in Exchange.

When I delete a message in Exchange (via outlook) that have already been sent to the bb, the message in the bb are not deleted.

Is there a way to force them to reconcile? I know there is a reconcile function in the BB menus, but I can't figure out what it does.

Is there a setting in the BES that allows reconiliation?


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Old 09-02-2007, 03:55 PM   #2
x14
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The deletes from Exchange to BlackBerry is not immediate. BES reconsile using the 20/100 rule. That's every 20 minutes or 100 changes whichever comes first. Alternatively, you can use the Reconsile Now function.
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Old 09-02-2007, 04:01 PM   #3
brettbok
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Originally Posted by x14 View Post
The deletes from Exchange to BlackBerry is not immediate. BES reconsile using the 20/100 rule. That's every 20 minutes or 100 changes whichever comes first. Alternatively, you can use the Reconsile Now function.

So say I have 200 emails in my exchange server. I delete 100. It should force the BB to delete those 100 emails?

Is it possible the BES administrator turned this feature off. I am going to try it again, but it seems like if I delete an email in the Exchange server, it does not ever get deleted on the BB, 20 minutes for not.

?
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Old 09-02-2007, 11:02 PM   #4
gziz
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Originally Posted by x14 View Post
The deletes from Exchange to BlackBerry is not immediate. BES reconsile using the 20/100 rule. That's every 20 minutes or 100 changes whichever comes first. Alternatively, you can use the Reconsile Now function.
thats the biggest crock of $hit i have ever heard, it depends on the environment that the BES is in ( users, network) could be 5 minutes or 20 minutes theres no way to tell, the BES does it at the most optimal time depending on the environment.
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Old 09-02-2007, 11:17 PM   #5
John Clark
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thats the biggest crock of $hit i have ever heard, it depends on the environment that the BES is in ( users, network) could be 5 minutes or 20 minutes theres no way to tell, the BES does it at the most optimal time depending on the environment.
Settle down....don't start a flame war. And keep the language clean. Thanks..
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Old 09-03-2007, 11:08 AM   #6
brettbok
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Originally Posted by brettbok View Post
So say I have 200 emails in my exchange server. I delete 100. It should force the BB to delete those 100 emails?

Is it possible the BES administrator turned this feature off. I am going to try it again, but it seems like if I delete an email in the Exchange server, it does not ever get deleted on the BB, 20 minutes for not.

?
Anyone have an answer?

B
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Old 09-03-2007, 12:45 PM   #7
bertiebassett
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Quote:
Originally Posted by brettbok View Post
I have a BB that is connected with my Exchange server through BES.

I receive all messages. When I delete messages on the BB they are deleted in Exchange.

When I delete a message in Exchange (via outlook) that have already been sent to the bb, the message in the bb are not deleted.

Is there a way to force them to reconcile? I know there is a reconcile function in the BB menus, but I can't figure out what it does.

Is there a setting in the BES that allows reconiliation?

Go into your list of messages
Press the BB button
Select "options","Email Reconcilliation"
Ensure "Delete On: Mailbox & Handheld" is selected & Wireless Reconcile is set to on.
Save your changes.

Re-Test - Do you still have the same issue(s) now?

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Old 05-21-2008, 11:29 AM   #8
Freik
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i do, i went from around 10,000 messages in my inbox to 11 over the last 2 days, at this point i might just reset up my enterprise activation and wipe it if i cant get them off.
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