FIDO is your service provider, correct? Do you know if your account with them allows you to have access to a BES? I would recommend contacting them and verifying that your account allows you to connect to a BES. Most providers I have delt with offer access to a BIS as a complementary service with an unlimited data plan. Usually you have to ask for access to a BES server. I also believe BES access is slightly more expensive than the BIS access.