[d_fisher]

Originally Posted by cooperpwc

I would much appreciate some help with this. When I run BBscreen it cannot write the bmp. The error is that the "batch file is missing". When I go into C;/Windows/Temp, it is indeed missing.
Is this perhaps because I am running the program on Windows ME?
Thanks in advance.

I have not tested BBscreen on Windows ME, so I do not know if it will work or not. As a fairly simple work around, use WinRAR to extract the files from BBscreen.exe. Then execute the batch file manually.

[cooperpwc]

Thanks for the feedback. I tried your suggestion and it still did not work. I think that the issue is Windows ME.
(I see that JL_cmdr, i.e. Javaloader, is for Windows 2000 and up and it also is not working for me.)

[cooperpwc]

Originally Posted by BlackBerryLinks

This works also with username and random number:

@ECHO OFF
CLS
SET BBS=BBS-%USERNAME%%RANDOM%
CD %USERPROFILE%\Desktop\
Echo Please type your BlackBerry password for making a screendump
ECHO.
ECHO.
bbscreen.exe -u screenshot %BBS%.bmp
cls
echo Please send the file %BBS%.bmp on your Dektop to the helpdesk
pause

Regards,
Bob

I finally got this to work by extracting the files using WinRAR (as suggested) into a directory and then using a modification of the code above in the .bat file. I now run the .bat file from that directory and it deposits a file named BBS in the same directory.

(Edited: see the updated .bat code below.)

[cooperpwc]

This is the .bat code:

@ECHO OFF
CLS
SET BBS=BBS
bbscreen.exe -u screenshot %BBS%.bmp
cls

Thanks again for the great utility!

[EricaJ1074]

Thanks for BBScreen. Easy instructions.

[johnck78]

Here at work we have 7750s and I think 7290s and it does not work, does this only work on 7100s?

[BlackBerryLinks]

For me it works on all models I tested (including 7290 and 8700). Do you have the RIM USB driver or Desktop Manager installed.

Regards,
Bob

[d_fisher]

Originally Posted by johnck78

Here at work we have 7750s and I think 7290s and it does not work, does this only work on 7100s?

BlackBerry OS v4.0.2 or higher required to be able to capture screenshots. Check the OS version on your devices for compatibility.

[johnck78]

...

[johnck78]

We are running 4.0.0.92. Guess we are out of luck..

[jfisher]

i might be late to this thread but thanks for the utility, it's extremely useful, i have to make screenshots for our documentation and the results using your app are much crisper and nicer than from the emulator.

thanks again,
jon

[BBSS]

I can't get BBscreen.exe. I copied BBscreen.exe to my desktop. I double clicked on the icon and it prompted my to enter password. I entered password and it didn't work after that. I took a screenshot of the error message. (attached)

Also, do you need Device Manager installed on desktop for this to work?

[d_fisher]

Originally Posted by BBSS

I can't get BBscreen.exe. I copied BBscreen.exe to my desktop. I double clicked on the icon and it prompted my to enter password. I entered password and it didn't work after that. I took a screenshot of the error message. (attached)

Also, do you need Device Manager installed on desktop for this to work?

if you are prompted for a password, it is because your BlackBerry requires one. The only requirements to use BBScreen are 1) BlackBerry OS is 4.0.2 or higher, and 2) BlackBerry drivers are installed on the computer.

Looks like you have the drivers installed as your screenshot shows it connecting. I think you have a simple password issue.

[PaulPoker]

awesome! will be great for creating user documentation

Cheers

[Easypz]

Fantastic utility!

Works great on my 7290 although I had to run the desktop manager connection first before the BBscreen.exe recognised the connection.

Also, the zip file only appeared to contain the BBscreen.exe file and no additional batch files....still works though, thanks a lot!

[d_fisher]

Originally Posted by Easypz

Also, the zip file only appeared to contain the BBscreen.exe file and no additional batch files

The exe file is a self extracting executable. You can use WinZip to extract the files if you want to.

[BBAdmin]

This is a fantastic app - so much quicker for taking screen shots when documenting stuff, rather than using the simulator.As it's running a file I can see where people might have issues if they don't have at least local admin rights. Bravo though.....top app!!!!

[rta53]

Originally Posted by d_fisher

The exe file is a self extracting executable. You can use WinZip to extract the files if you want to.

Doug,

I am trying to do this with a 7250 from Verizon that has 4.1 handheld. I extracted BBscreen using winzip. When I doubleclick on BBscreen I see the hourglass for a second or two but I don't see any evidence of anything else happening. Do I need additional software installed to get this to work? Where is the temp folder created? Sorry to be so dense.

Randy

[d_fisher]

Originally Posted by rta53

Doug,

I am trying to do this with a 7250 from Verizon that has 4.1 handheld. I extracted BBscreen using winzip. When I doubleclick on BBscreen I see the hourglass for a second or two but I don't see any evidence of anything else happening. Do I need additional software installed to get this to work? Where is the temp folder created? Sorry to be so dense.

Randy

If you extracted the files, execute BBscreen.bat instead of the exe. The temp directory is based on a system variable. What ever your computer uses as its temp directory is what BBscreen will use. If you dont have the BlackBerry Desktop Manager or Device Manager installed, you will need one or the other.

[rta53]

Originally Posted by d_fisher

If you extracted the files, execute BBscreen.bat instead of the exe. The temp directory is based on a system variable. What ever your computer uses as its temp directory is what BBscreen will use. If you dont have the BlackBerry Desktop Manager or Device Manager installed, you will need one or the other.

The BBscreen zip file that I downloaded contains only 1 file which is bbscreen.exe. Is this correct? For some reason the temp files are not being created or at least I can't find them when I run bbscreen.exe.