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Old 03-18-2009, 11:10 AM   #1
Dgerre1
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Default BB automatically deletes messages and calls

Please Login to Remove!

I have a BB Curve, for some reason it has started to delete my SMS messages and recent call activity. I know you can do this manually, but it just does it on its own. I know how to change setting to delete after X amount of messages or after X time frame, but I'll be in the middle of texing someone, go back to a text so that I can reply and the SMS messages will be gone
Is there a way I have accidently set the phone to delete them like this? I don't know of any setting that would do this, but then again I'm no where near a BB expert!
Thanks
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Old 03-18-2009, 11:11 AM   #2
MrKyoo
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http://www.blackberryforums.com/gene...ee-memory.html
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Old 03-18-2009, 11:18 AM   #3
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Yep. It's a memory issue.

What's your file free (Options > Status)?

Pull your battery out for 30 seconds and then check again.

Post both results back here and welcome to the forums.
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Old 03-18-2009, 11:37 AM   #4
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It is recommended that you have at least 12MB for normal device operations. However, I have seen many devices working cool with lesser amount of free
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Old 03-18-2009, 12:00 PM   #5
Dgerre1
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Status is:
File Free: 0
File Total: 54919168

I've turned the phone off, taken the battery out for 5 or so minutes, turned it on and the status is still the same.

So obviously it is a memory issue (thanks JSCONVERS). I've read the link that MRKYOO posted, and it shouldn't be a problem...it just seems a bit involved. Are there any other options available to free up some memory?
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Old 03-18-2009, 01:12 PM   #6
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The link that MrKyoo posted will help significantly. There is an app called MaxMem that does the same thing, it may be easier for you to fo.

Also, take a look at these links.
Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

How do I free up memory on my device? - BlackBerryFAQ
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Old 03-18-2009, 08:12 PM   #7
Motorcycle Mama
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Quote:
Originally Posted by Dgerre1 View Post
Status is:
File Free: 0
File Total: 54919168

I've turned the phone off, taken the battery out for 5 or so minutes, turned it on and the status is still the same.

So obviously it is a memory issue (thanks JSCONVERS). I've read the link that MRKYOO posted, and it shouldn't be a problem...it just seems a bit involved. Are there any other options available to free up some memory?
To the OP, you need to remove the battery with the phone TURNED ON.
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Old 03-18-2009, 08:13 PM   #8
jsconyers
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Good catch!
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Old 03-19-2009, 03:34 PM   #9
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OOO I didn't know that about taking the battery out while the phone was on. Thanks.
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Old 03-20-2009, 11:00 AM   #10
takeshi
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Quote:
Originally Posted by raja_3012 View Post
It is recommended that you have at least 12MB for normal device operations. However, I have seen many devices working cool with lesser amount of free
It's a rule of thumb and is subject to the limitations of most guidelines out there. I've been running with 8 or less for about a year. The actual amount free doesn't matter. It's running out that really matters. You just have a bigger safety margin with more free.

Quote:
Originally Posted by Dgerre1 View Post
Are there any other options available to free up some memory?
The biggest IMO is make sure you have a media card and keep all media files (photos, videos, ringtones, music) on the media card.

Last edited by takeshi; 03-20-2009 at 11:02 AM..
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Old 03-20-2009, 11:03 AM   #11
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when in doubt, pull it out.. (the battery)

i saw it in someone sig, but its funny and relates
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