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Old 02-09-2014, 07:41 PM   #1
lizayahya
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Default Blackberry ID doesn't connected to my own BBM, how to move BBM to Android

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Hi, please help. I kinda mess up to find out my Blackberry ID in order to connect my BBM to the new device.
Here's the thing. I changed phone from Blackberry to Android. When i tried to sign in BBM from my Android, it signed to another BBM that my sister used. But when i check my Blackberry ID thoroughly (from Options-Device-Blackberry ID), i enter the correct ID.

At first this Blackberry ID is used in a Blackberry Torch, but after that, this ID used to the new phone (Blackberry Storm) but the BBM in Blackberry Storm doesn't connected to the ID somehow. So when i signed the Blackberry ID from the old Blackberry Storm to get my BBM contact to my new Android, i got the BBM contact from the Blackberry Torch that is already used by other person (from Blackberry Torch) instead.

So, how could i obtain an ID or anything to move out my contact from Blackberry Storm one to the new Android?
Is there anyone could help?
Thanks in advance.
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Old 02-09-2014, 08:40 PM   #2
tsac
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Default Re: Blackberry ID doesn't connected to my own BBM, how to move BBM to Android

the BBM id is linked to the old BB and thats why your sister is getting the messages.
Read this link for how to move the id

KB35007-How to change or update the BlackBerry ID Username in BBM for iPhone or BBM for Android
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