[mara2504]

I cant connect to BIS with wi fi.I can surf the internet so i am connected on wi fi hot spot.I have data plan and it works perfectly but when i turn the mobile network off and try to connect with wi fi i cant receive e mails and use messenger.my wi fi connection is not bold , it is grey and in service status i can see i am not connected on BIS.my girlfriend have same kind of blackberry( BOLD) and with heirs it works perfectly.so please help me.i did everything ,turning on off, pulling battery and all things I have found on forums.thanks in advance

[JSanders]

I don't understand what the purpose of the poll is for?

You need troubleshooting assistance from the expert users here, not poll results.

So... are you and GF both connected to the same WiFi service?

[mara2504]

I have data plan and it works perfect but when i want connect via wi fi it doesnt want to connect to BIS.I can surf the net with browser but my wi fr sign is grey not white.and I can not send emails and use messenger.please help me ,and as I said I have data plan.

[mara2504]

and yes me and my girlfriend are on the same Wi fi service.her phone works perfect