Quote:
Originally Posted by brilovett
I initially thought this was a great protector, especially because of their supposed lifetime guarantee. I purchased mine in March for my 8800 but, after using it only 3.5 months, the thing started moving slowly off my screen (to the left and down). Ergo, small parts of it were hanging off the device (and collecting lint that was sticking to the contact part) and also getting in the way of the trackball. Thinking their lifetime guarantee was genuine, I called for a replacement. They charge $2.95 to ship out another one and require you to ship the old one back to keep the warranty current. In other words, you'll be replacing these about 3 - 4 times/year at a cost of $3.50. What a sham, and shame on them for not fully disclosing that when describing their "warranty."
- B.
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After giving them my credit card for the $2.95 for what they claimed was shipping fees, I just get the following email from them:
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Thank you for your recent order from ShieldZone.
This e-mail is to confirm that we have recently shipped your order via our Free Shipping method. Your tracking number is: xxxxxxxxxxxxxxxxxxxxxx. You can now track your Free Shipping orders at the following link, and then select "Package Tracking":
http://www.upsmailinnovations.com/tools.html
Please keep the invisibleSHIELD in mind when it comes to shielding any of your other gadgets. If we can be of service in any way, feel free to contact us between the hours of 9 to 5 (MT), Monday thru Friday.
Once again, thank you for your business, and enjoy your invisibleSHIELD!
All the best,
Shipping Department
ShieldZone Corp.
(801) 263-0699
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- B.