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Old 08-18-2006, 01:33 PM   #1
linzy1337
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Angry HELP!! i am not receiving messages

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I just recently got a blackberry 7250 and I cannot seem to figure out what is going on with my emails. i set up my email to redirect through my desktop and outlook. for some reason whenever i send an email to myself through my BB it doesnt come through even though i am sending to a different account. also, i am not able to receive my emails on my bb either. i am not getting any error message, it seems like everything is connected properly, but its not getting redirected and i have that turned on in the options. if anyone has any suggestions i would appreciate it. thank you!!!
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Old 08-18-2006, 02:54 PM   #2
nsbalt
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A couple of questions....

What service provider do you have?
Do you have a data plan?
Are you on BES or BIS?
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Old 08-18-2006, 03:01 PM   #3
finch
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1. The re-director is for BES and or MS Exchange users, are you either? 2. If not option 1 you need to use BIS, have you created a BIS account through your carrier for you BB to poll mesages from? 3. Do you have a BlackBerry Data Plan? not unlimited data a specific BlackBerry Data Plan, without such plan you can't do any of the above or anything data related.
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Old 08-18-2006, 06:53 PM   #4
greggebhardt
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As we got no answer, I am betting we had no data plan!
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Old 08-18-2006, 07:16 PM   #5
finch
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I'm guessing your correct!
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