BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-24-2010, 08:24 AM   #1
copperbeech
Knows Where the Search Button Is
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: BM
Posts: 17
Default cant get contacts from gmail account *to* BB

Please Login to Remove!

Just got my Torch last day...first BB for me. I enabled IMAP on this gmail account and went through the quick routine (online) of enabling it for the BB. I saw that synchronization of contacts was checked off and when I finished activating the account on the BB it looked like I could see some sort of synchronization taking place BUT it appears that it went only one way i.e. from the BB (I have less than 50 contacts) TO the on line gmail account. So the 300 email contacts on my on line gmail account did not go to the TORCH . Where have I gone wrong?

PS There is only one CONTACT list on the BB....right? ie phone and email all together...right?
Offline  
Old 10-24-2010, 09:05 AM   #2
SteveO86
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Default

It might take a bit of time to sync.

I would make sure they are in your contact list in Gmail and not the recent contacts or something like that. Also make sure you have filters on in your BB contact list (hit the menu key and choose filters make sure nothing is checked)
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 10-24-2010, 04:33 PM   #3
copperbeech
Knows Where the Search Button Is
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: BM
Posts: 17
Default

Thanks for the reply Steve.

The only contacts I can see on my Torch are the 52 I had brought in via Oulook a couple of days earlier using Blackberry Desktop V6 with the Torch physically connected to the laptop.

I checked the filters as you suggested and I see PERSONAL and BUSINESS and both are unchecked.

I am not sure if it is related but I think I notice that in the short time I have used the TORCH viewing new emails coming into the gmail account in question I would have thought the email address of the sender would have been automatically been included in the BB Contacts but still just the original 52 .

Where did those 300 gmail contacts go, if they came across at all, to the TORCH .

Last edited by copperbeech; 10-24-2010 at 04:43 PM..
Offline  
Old 10-24-2010, 09:10 PM   #4
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default

Try this

http://www.blackberry.com/btsc/micro...00%20888927438
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 10-24-2010, 09:47 PM   #5
copperbeech
Knows Where the Search Button Is
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: BM
Posts: 17
Default

tsac, prior to your post I believe I have done this exact procedure now two or three times (deleting the account each time to start fresh). The only difference is that each time I had done these steps online rather from within the BB as this article describes. That shouldn't make a difference...should it?

And all seemed fine each time (i.e. messages arrive as expected with synchronicity re messages received and sent between the BB and the online GMAIL account). The only issue each time is no migration of the online GMail contacts to the Torch.
Offline  
Old 10-24-2010, 10:49 PM   #6
copperbeech
Knows Where the Search Button Is
 
Join Date: Oct 2010
Model: 9800
PIN: N/A
Carrier: BM
Posts: 17
Default

Okay now I see a bit more of what has happened :

The 52 contacts which were in my Torch replaced all the contacts that were in the online GMAIL account in the "My Contacts" section (I have no idea how many of the previous "My Contacts" were wiped out).

So does this information help in making my next try for Contact sync successful; so that "All Contacts" in Gmail find its way to the BB?

Last edited by copperbeech; 10-24-2010 at 11:04 PM..
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Schneider Electric Energy Server EBX510 Server For Energy Management- picture

Schneider Electric Energy Server EBX510 Server For Energy Management-

$4350.00



Wittmann Material Conveyance System Line Server picture

Wittmann Material Conveyance System Line Server

$550.00



MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000 picture

MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000

$799.99



Weidmüller WI-MOD-945-E (6720005015) Wireless Ethernet & Serial Device Server picture

Weidmüller WI-MOD-945-E (6720005015) Wireless Ethernet & Serial Device Server

$129.99



Schneider Electric Energy Server EBX510 Server For Energy Management picture

Schneider Electric Energy Server EBX510 Server For Energy Management

$865.64



New In Box DELL T640 06KK42 Server Fan GPU Upgrade Fan Kit picture

New In Box DELL T640 06KK42 Server Fan GPU Upgrade Fan Kit

$300.24







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.