I activated my new 8350i today. I am unable to receive text messages. Sprint confirmed that I have texting, just have no idea why I cant receive texts.
Try going to Options > Security Options > Firewall. Is there a check next to SMS?
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Where did you get the device? Did you get it second-hand (eBay)?
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
What happens when you try to send? Do you get a red X? Have you tried removing the battery for 30 seconds?
I am thinking this is an issue on Nextel's end.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Last edited by jsconyers; 04-20-2009 at 08:58 PM..
Also, what version of the device software does it have? Click on the Options icon, then About. The version is the 3rd line down. Will be v4.6......something.
__________________ No longer a BES Admin, but it was fun while it lasted!
Also, what version of the device software does it have? Click on the Options icon, then About. The version is the 3rd line down. Will be v4.6......something.
Good point.
OP, are you talking about SMS or MMS?
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Nextel devices can only process MMS messages, not SMS. Do you have anyone that can send an MMS message to you to see if that works (or the Sprint rep that should have tried it as a matter of troubleshooting)?
__________________ No longer a BES Admin, but it was fun while it lasted!
Unable to receive Texts
