BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-16-2008, 09:15 AM   #1
wippa
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: storm
PIN: N/A
Carrier: vodafone
Posts: 17
Default Day 3 in Storm household

Please Login to Remove!

Well i appear to have solved a few of my main problems (no maps, no email etc etc) as the phone wsan't registered on the Blackberry network. Quick call to Vodafone this morning (25 minutes) and it's all sorted.

Now, my next problem is with syncing up. I'm going through the wizard and all seems fine. It starts the process, sees 151 records on device records(I assume this means see's 151 contacts on phone), then states

"processing device address book" and errors @ record 82 with "unable to read application data". And this is how it looks -:

On 16/11/2008 14:11
Synchronize Device Address Book with Microsoft Outlook Contacts

First System: Device
Second System: Microsoft Outlook
Second System File Name: Address Book
Conflict Resolution: Notify

Input From First System:


lots of names here then

Total Inputs From First System: 84
Field mapping used for translation:
Device Microsoft Outlook
First Name ---------------------- First Name
Middle Name --------------------- Middle Name
Last Name ----------------------- Last Name
Title --------------------------- Job Title
Company Name -------------------- Company Name
Work Phone ---------------------- Business Telephone Number
Work Phone 2 -------------------- Business Telephone Number 2
Home Phone ---------------------- Home Telephone Number
Home Phone 2 -------------------- Home Telephone Number 2
Other Phone --------------------- Other Telephone Number
Fax ----------------------------- Business Fax Number
Mobile Phone -------------------- Mobile Telephone Number
PIN ----------------------------- User Defined String 1
Pager --------------------------- Pager Number
Internet Address1 --------------- Email1 Address
Internet Address2 --------------- Email2 Address
Internet Address3 --------------- Email3 Address
Address1 ------------------------ Business Address Street 1
Address2 ------------------------ Business Address Street 2
City ---------------------------- Business Address City
State/Prov ---------------------- Business Address State
Zip/Postal Code ----------------- Business Address Postal Code
Country ------------------------- Business Address Country
Home Address1 ------------------- Home Address Street 1
Home Address2 ------------------- Home Address Street 2
Home City ----------------------- Home Address City
Home State/Prov ----------------- Home Address State
Home Zip/Postal Code ------------ Home Address Postal Code
Home Country -------------------- Home Address Country
Notes --------------------------- Body
Interactive Handheld ------------ User Defined String 2
1-way Pager --------------------- User Defined String 3
Salutation ---------------------- Title
Web Address --------------------- Web Page
Direct Connect ------------------ Radio Telephone Number
Categories ---------------------- Categories
Picture ------------------------- Contact Photo
Birthday ------------------------ Birthday
Anniversary --------------------- Anniversary

Unable to read application data record.
Translation Canceled!


Phoned Voda who don't have a Blackberry techy to help on site!! (Wow - brand exclusive in UK and no support on a Sunday - 40,000 sent out on Friday apparantly). So I'm left to poke around more forums to try and ind a resolution.

Any help appreciated - many thanks
Offline  
Old 11-16-2008, 09:46 AM   #2
evilblade
Thumbs Must Hurt
 
Join Date: Oct 2008
Location: London
Model: 9500
OS: v4.7.0.78
PIN: 20CAAE94
Carrier: Vodafone UK
Posts: 68
Default

What is your version of Desctop Manager application?
__________________
BB9500;PBr4.7.0.78(Platform 4.0.0.76);8GB;VodafoneUK;PIN:20CAAE94
Offline  
Old 11-16-2008, 12:03 PM   #3
akosnitzky
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Default

Wirelessly posted (Verizon 8830)

Did you use change device wizard or sync through a third party client such as outlook?
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!

Last edited by akosnitzky; 11-16-2008 at 12:36 PM..
Offline  
Old 11-18-2008, 06:25 AM   #4
wippa
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: storm
PIN: N/A
Carrier: vodafone
Posts: 17
Default

Hi Guys

I'm using DM 4.3.1.15.

I'm not aware of changing any of the setting in DM or Outlook to be honest an just followed the wizard. I tried it at work yesterday to sync with an exchange server. It all looked so promising to be honest, it recognised the email address, got the emails, but still no calender, contacts or tasks even though they're obviously ticked to come through.

Like I said, the emails are coming through ok wirelessly, but even when connected via usb get nothing at all from calender notes - just same error message.

Any help appreciated guys.
Offline  
Old 11-18-2008, 11:39 AM   #5
brabusc
New Member
 
Join Date: Nov 2005
Model: 9530
Carrier: Verizon
Posts: 10
Default

Try Dling the new 4.7 DM
Offline  
Old 11-21-2008, 05:00 PM   #6
wippa
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: storm
PIN: N/A
Carrier: vodafone
Posts: 17
Default

Tried that - still no worky :(

Any further suggestions any one?
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


128K RAM - APPLE - ORIGINAL APPLE prototype BOARD picture

128K RAM - APPLE - ORIGINAL APPLE prototype BOARD

$408.75



APPLE 630-0895-B  VRAM 128K X 8 BOARD CARD VINTAGE picture

APPLE 630-0895-B VRAM 128K X 8 BOARD CARD VINTAGE

$74.77



APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD  picture

APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD

$149.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.