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Old 05-29-2008, 03:36 PM   #21
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Oh, then if I were you, I would revert back to last know good Operating System.

My first priority is always to get my BB up and running smoothly again, first.
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Old 05-29-2008, 04:02 PM   #22
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Default How do I know if my crashes are memory card format related?

A memory card formatted in 4.2 can cause issues when inserted in a 4.5 device. See if you can copy the data from the card to the PC and then format the card again as posted above. Hopefully that will solve your reboot issues.[/QUOTE]

Hello John,

Could you explain how the memory issues related to formatting manifest?
I have a 8110 I upgraded from 4.3, so far, I have had zero issues. I have an 8310 I upgraded from 4.2. I had a few issues on this Curve, but thought it was related to my lack of free memory (thanks again for the thread on optimizing memory, that helped).
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Old 05-29-2008, 04:58 PM   #23
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Quote:
Originally Posted by boxmeister View Post
A memory card formatted in 4.2 can cause issues when inserted in a 4.5 device. See if you can copy the data from the card to the PC and then format the card again as posted above. Hopefully that will solve your reboot issues.
Hello John,

Could you explain how the memory issues related to formatting manifest?
I have a 8110 I upgraded from 4.3, so far, I have had zero issues. I have an 8310 I upgraded from 4.2. I had a few issues on this Curve, but thought it was related to my lack of free memory (thanks again for the thread on optimizing memory, that helped). [/QUOTE]

i guess you didnt read this, I tried that... it didnt work
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Old 05-29-2008, 04:59 PM   #24
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Quote:
Originally Posted by JSanders View Post
Oh, then if I were you, I would revert back to last know good Operating System.

My first priority is always to get my BB up and running smoothly again, first.
I guess you didn't read above, i downloaded 4.2.2 to my laptop and connected my blackberry but it won't show up in the desktop manager.
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Old 05-29-2008, 05:00 PM   #25
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Does anyone have any more suggestions??
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Old 05-29-2008, 05:07 PM   #26
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Perhaps, when you installed the 4.2.2 OS to your computer, you didn't delete the vendor.xml file located in c:\program files\common files\research in motion\apploader
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Old 05-29-2008, 05:09 PM   #27
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Did you delete vendor.xml over here, C:\Program Files\Common Files\Research In Motion\AppLoader
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Old 05-29-2008, 05:12 PM   #28
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Quote:
Originally Posted by JSanders View Post
Perhaps, when you installed the 4.2.2 OS to your computer, you didn't delete the vendor.xml file located in c:\program files\common files\research in motion\apploader
Maybe but that wouldn't be the reason for my blackberry not showing up in the desktop manager.
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Old 05-29-2008, 05:12 PM   #29
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Originally Posted by CBR900RR View Post
Did you delete vendor.xml over here, C:\Program Files\Common Files\Research In Motion\AppLoader
Would that be the reason my blackberry isnt showing up in the desktop manager?
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Old 05-29-2008, 05:13 PM   #30
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New Info- With the memory card formatted and blank (everything erased) the blackberry doesn't restart.

Is there some file in my files that is restarting my blackberry?
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Old 05-29-2008, 05:15 PM   #31
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Perhaps not, but you do need to do that.

For your BB not connecting as a device in DM:

-Does your BB show a charging symbol in/near the battery symbol on the homescreen of the blackberry?
-Are you connected via a USB cord DIRECT to the PC...not via a hub or monitor?
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Old 05-29-2008, 05:22 PM   #32
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Quote:
Originally Posted by JSanders View Post
Perhaps not, but you do need to do that.

For your BB not connecting as a device in DM:

-Does your BB show a charging symbol in/near the battery symbol on the homescreen of the blackberry?
-Are you connected via a USB cord DIRECT to the PC...not via a hub or monitor?
I deleted the file. Nothing happened. YES. it does show a charging symbol. And YES, it is in the right usb port in the laptop.
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Old 05-29-2008, 05:27 PM   #33
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Simply deleting the file alone won't do it.

Now, unplug, reboot both the laptop AND the BB device (remove the battery while powered on), wait 30 seconds, replace and reboot.

Plug back in, connect to USB, open the DM... anything?
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Old 05-29-2008, 05:40 PM   #34
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Quote:
Originally Posted by JSanders View Post
Simply deleting the file alone won't do it.

Now, unplug, reboot both the laptop AND the BB device (remove the battery while powered on), wait 30 seconds, replace and reboot.

Plug back in, connect to USB, open the DM... anything?
Just tried it... nothing. What am I going to do?

WAIT, i didnt wait 30 seconds does that matter?

Last edited by mwolens3; 05-29-2008 at 05:46 PM..
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Old 05-29-2008, 05:43 PM   #35
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Are you using Vista OS on your laptop (and I did read you said your "old laptop")?

What version of Desktop Manager are you using... I would recommend getting version 4.2, Service Pack 2, withOUT the media manager.
BlackBerry Desktop Manager Downloads - BlackBerryFAQ
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Old 05-29-2008, 05:52 PM   #36
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Wirelessly posted (BB 11020)

You have several questions here.

1. The card and its files are the rebooting issue. I don't know why, I just know they are.
2. To reinstall an old OS you have to remove ALL newer OS's from the pc by using control panel >Add/Remove programs. Then install (if its not already) the OS desired and delete the vendor.xml again. Then you'll get a "downgrade."

3. If the device isn't connecting to DM use the menu in the top of DM and go to Connections and select the USB:<yourpin>
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Old 05-29-2008, 06:24 PM   #37
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Quote:
Originally Posted by JSanders View Post
Are you using Vista OS on your laptop (and I did read you said your "old laptop")?

What version of Desktop Manager are you using... I would recommend getting version 4.2, Service Pack 2, withOUT the media manager.
BlackBerry Desktop Manager Downloads - BlackBerryFAQ
Yes old laptop... It might be just cuz there is something wrong with the computer.

I will get the old DM now...
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Old 05-29-2008, 06:25 PM   #38
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Quote:
Originally Posted by John Clark View Post
Wirelessly posted (BB 11020)

You have several questions here.

1. The card and its files are the rebooting issue. I don't know why, I just know they are.
2. To reinstall an old OS you have to remove ALL newer OS's from the pc by using control panel >Add/Remove programs. Then install (if its not already) the OS desired and delete the vendor.xml again. Then you'll get a "downgrade."

3. If the device isn't connecting to DM use the menu in the top of DM and go to Connections and select the USB:<yourpin>
The pin won't even show up there. God, i just want to know what in my media files is doing this.. Should i drag them to my blackberry one by one or something?
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Old 05-29-2008, 06:53 PM   #39
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I doubt it's any of your media files. Did you have any apps that accessed the media card for anything? Like eOffice? Did it access the media card? MiniMoni? etc.?
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Old 05-30-2008, 12:18 PM   #40
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Quote:
Originally Posted by John Clark View Post
I doubt it's any of your media files. Did you have any apps that accessed the media card for anything? Like eOffice? Did it access the media card? MiniMoni? etc.?
No nothing that will access any of them except for my ringtones my phone uses them. Oh and eOffice gets files from my documents that i have in there. Could that be it? My blackberry didnt restart when i had it without the 4.5 beta os
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