BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-14-2016, 07:22 AM   #1
dparvanov
New Member
 
Join Date: Jul 2016
Model: 9900
PIN: N/A
Carrier: Swisscom
Posts: 2
Default Cannot activate new users on BES 5 - 0x0424

Please Login to Remove!

When we create a new account on BES 5.0.4 MR5 - Domino 8.5.3 the user stays in status: Failed to start. Profile document gets created, but no state database:

07/14/2016 08:51:25 {USER/ORG} Successfully created Profile Document for record 878, user USER/ORG, NID=2272
07/14/2016 08:51:25 {USER/ORG} Mail File changing from CN=USER/O=ORG to Mail\userifle.nsf for user USER/ORG
07/14/2016 08:51:25 Recovery Manager: Assigning new DBIID for X:\IBM\Domino\Data\BES\state\523801040.nsf (need new backup for media recovery).
07/14/2016 08:51:25 {USER/ORG} Could not update user's ACL entry for new state database (The name is not in the list. 0x0424)
07/14/2016 08:51:26 {USER/ORG} Unable to initialize BlackBerry user (ID=878, NoteID=2272) - will retry in 5 minutes

then this state database does not exist.

The directories are up to date with the person documents, already restarted the servers, tried to move to the standby node - still the same.

Any ideas?
Offline  
Old 07-14-2016, 08:52 AM   #2
dparvanov
New Member
 
Join Date: Jul 2016
Model: 9900
PIN: N/A
Carrier: Swisscom
Posts: 2
Default Re: Cannot activate new users on BES 5 - 0x0424

Well, 2 days later and if anyone is interested, apparently the ACL of bbsd.ntf was changed and the entry [BBSDUser] was removed. This apparently is replaced with the user's actual username when the database is created. Re-adding the entry resolved it.
Offline  
Old 07-16-2016, 02:26 PM   #3
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Cannot activate new users on BES 5 - 0x0424

Most users who are in need of BES information or support use the BES Admin forum here to offer info or get info.


BES Admin Corner - BlackBerry Forums Support Community
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Cannot activate new users on BES 5 - 0x0424
Thread Thread Starter Forum Replies Last Post
Unable to Activate 9700 on BES 5.0 fishizza BES Admin Corner 7 09-22-2010 05:54 PM
Moved BB from BES 4 to 5, now it wont activate on either. HELP. dixxlife BES Admin Corner 1 08-12-2010 04:48 PM
You can't export users from BES to BES? Seriously? BB1877 BES Admin Corner 4 03-18-2009 08:50 AM
I.M Security zerog46 Aftermarket Software 11 06-09-2008 07:29 PM
BES basics questions: requirements, load, encryption, AD, etc. tollers BES Admin Corner 4 03-03-2008 08:06 AM


Lot of 2 IBM Correctable Ribbon Cassette Black 1299300 NOS Original OEM picture

Lot of 2 IBM Correctable Ribbon Cassette Black 1299300 NOS Original OEM

$12.00



New 2 Sets of 2 (4) keys total OEM 9952 IBM Keys for Cash Drawers Displays Locks picture

New 2 Sets of 2 (4) keys total OEM 9952 IBM Keys for Cash Drawers Displays Locks

$14.99



IBM CASH DRAWER KEY'S #9960 SET OF 2 KEYS. AFTERMARKET KEY'S SAME AS OEM 33G3360 picture

IBM CASH DRAWER KEY'S #9960 SET OF 2 KEYS. AFTERMARKET KEY'S SAME AS OEM 33G3360

$18.00



IBM OEM PN/7032253 or PN/7032252 Projection Lamp - New in Box Old Stock EPZ picture

IBM OEM PN/7032253 or PN/7032252 Projection Lamp - New in Box Old Stock EPZ

$8.46



IBM  oem Manual Selectric 2000 Quietwriter Typewriter 6750 / 6750-2 Operators picture

IBM oem Manual Selectric 2000 Quietwriter Typewriter 6750 / 6750-2 Operators

$25.00



OEM  IBM Type 5441 WheelWriter 3 1356658 1362400-02 Main Boards Tested Working picture

OEM IBM Type 5441 WheelWriter 3 1356658 1362400-02 Main Boards Tested Working

$49.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.