BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-18-2009, 05:00 AM   #1
dodgydane
Talking BlackBerry Encyclopedia
 
dodgydane's Avatar
 
Join Date: Aug 2005
Location: London
Model: 9800
OS: 6.0.0.246
Carrier: Vodafone
Posts: 362
Default BES 5: upgraded to IE 8 now can't get past login screen

Please Login to Remove!

I'm getting increasingly frustrated though I'm not sure if it's my own fault.
Just as I thought it was working I decided to upgrade to IE 8 and now I can't get past the login screen.
I type in my login details and it looks like it's going to log me in but then go "error on page" in bottom left hand corner.

has anyone tried with a different browser?

Does any of the logs refer to this part of the BES?
there aren't any errors relating to it in event viewer.

Any ideas what i need to change?
Offline  
Old 06-18-2009, 05:10 AM   #2
mikehogan
New Member
 
Join Date: Oct 2008
Model: 9000
PIN: N/A
Carrier: Vodafone
Posts: 6
Default

One of the guys in our team did some testing and came to the conclusion that BAS is not IE8 compatible. Try downgrading to IE7 or use a machine with IE7 to administer the BES
Offline  
Old 06-18-2009, 05:20 AM   #3
mikehogan
New Member
 
Join Date: Oct 2008
Model: 9000
PIN: N/A
Carrier: Vodafone
Posts: 6
Default

See the official release from RIM about IE8

h t t p:// www .blackberry .com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB18 204&sliceId=1&docTypeID=DT_SUPPORTISSUE_1_1&dialog ID=106715500&stateId=0%200%20106713390
Offline  
Old 06-18-2009, 05:24 AM   #4
dodgydane
Talking BlackBerry Encyclopedia
 
dodgydane's Avatar
 
Join Date: Aug 2005
Location: London
Model: 9800
OS: 6.0.0.246
Carrier: Vodafone
Posts: 362
Default

haha...oops.....
I'll downgrade it.

tried logging in from a pc with IE6 but get Page Can't be displayed.
tralalalala......

All I need to do is set an activation password.
How frustrating!
Offline  
Old 06-18-2009, 05:26 AM   #5
skyman84
CrackBerry Addict
 
skyman84's Avatar
 
Join Date: Sep 2008
Location: London, UK
Model: 9900
OS: 7.1
PIN: ask!
Carrier: O2 UK
Posts: 932
Default

I have to run the site in IE8's compatability thing, otherwise it gives me an active x disabled error.
__________________
Simon
http://www.twitter.com/simonjhardy
Offline  
Old 06-19-2009, 05:54 AM   #6
nobody7290
BlackBerry Extraordinaire
 
Join Date: Mar 2006
Model: 9700
Carrier: t-mobile Germany
Posts: 1,381
Default

Besides the IE8 compatibility mode in IE8, Have you also tried to connect to the http port of the Admin interface ?
like:
http://bes-srv.somedomain.com:18180/webconsole/app
and not:
https://bes-srv.somedomain.com/webconsole/app
maybe IE8 does not like or has a problem with the certificate of the Server.
Offline  
Old 06-19-2009, 10:45 AM   #7
JavaJunkee
Thumbs Must Hurt
 
JavaJunkee's Avatar
 
Join Date: Jan 2007
Location: Seattle, WA
Model: 9780
Carrier: T-Mobile
Posts: 156
Default

Weird, running BAS on IE8 without a problem. This is on WIN7 Ultimate RC, so I wonder if that makes the difference.
__________________
BES 5.0.4 MR 11 (Bundle 234)
-Server 2008 R2 Standard SP1 (ESXi 5.5)
Exchange 2010 SP3 RU7
-Server 2008 R2 SP1 Enterprise
Offline  
Old 06-22-2009, 02:51 PM   #8
jake_ie8team
New Member
 
Join Date: Jun 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 1
Default

It should work when running IE 8 in Compatibility Mode, which serves as a rollback to IE 7 essentially. Just click the icon to the right of the address bar in IE 8 that looks like a ripped piece of paper.

- Jake

Internet Explorer Outreach Team
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Unifi Talk UVP Touch VOIP IP Phone Unlocked picture

Unifi Talk UVP Touch VOIP IP Phone Unlocked

$139.99



Vtech ErisTerminal VSP861 Touchscreen Color Desktop - Voice-Over-IP VOIP Phone picture

Vtech ErisTerminal VSP861 Touchscreen Color Desktop - Voice-Over-IP VOIP Phone

$14.99



"NEW" RingCentral Polycom VVX 311 6-Line VoIP IP SIP Business Media Phone

$12.95



Polycom CX600 IP Phone VOIP Desk Telephone NEW 2200-15987-025 picture

Polycom CX600 IP Phone VOIP Desk Telephone NEW 2200-15987-025

$13.59



Cisco CP-8811-K9 Unified Office IP VoIP PoE Business Phone w/ Stand & Handset picture

Cisco CP-8811-K9 Unified Office IP VoIP PoE Business Phone w/ Stand & Handset

$14.99



Vingtor Stentofon IP Speaker ELSIR-10CM PoE With TKIS-2 Turbine Kit VOIP Module picture

Vingtor Stentofon IP Speaker ELSIR-10CM PoE With TKIS-2 Turbine Kit VOIP Module

$225.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.