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Old 04-11-2017, 06:35 PM   #1
Ari
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Model: 7100T
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Carrier: T-Mobile
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Unhappy Need Help getting Lost option/setting menu on my 7100t

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Good afternoon all. I need your help guys! I have a 7100t that worked perfectly. About 2 days ago i went through the settings and noticed a "theam" selection option. I choose the T-Mobile seting (just feeling nostalgic & i could not remember what the original menue looked like). When it went onto that theam, i lost some/most of the setting selections/options. Heck i even lost the little wrench option as you know is the setting option. So i cant do ANYTHING with the phone now. Except basics like calls and tx. Does anyone know how to set it back? Even if i have to reset to factory settings (in a magical way because i cant access the settings menue lol )

Thanks please advise
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Old 04-12-2017, 02:03 PM   #2
tsac
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Default Re: Need Help getting Lost option/setting menu on my 7100t

If your saying theme setting then I would suggest first powering down the phone by pulling the battery, wait for a couple of minutes and replace. If that does not work then entering the phone password wrong multiple times will cause a reset to factory.
You can use the Blackberry program "desktop manager" to do a backup for your contacts is needed.
You can also try looking for the settings again and do a theme switch. The settings may be there but under another option or view.
Using DM will also allow you to reload the OS back to basic.
DO NOT RELOAD APPS YOU HAVE ADDED because one may be causing this issue.

Reset methods

First method:
1.Power on the cell phone after battery pull
Hard Reset BLACKBERRY 7100t
2.Now go to Options -> Security -> Wipe handheld.
3.Then type the word BlackBerry.
4.Next your phone will reboots and resets.

Second method:
1.Check your phone if is it on.
2.Then go to Options -> Security -> Set a password.
3.Now enter this incorrectly 10 times. and follow the prompts.
4.After the 10th time, it will reset the BB, wiping out all customer data.
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