BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 12-12-2006, 12:58 AM   #1
treblig2
New Member
 
Join Date: Nov 2006
Model: 8100
Carrier: Cingular
Posts: 6
Default Text Messages / Call Log dissapears

Please Login to Remove!

I read earlier today that someone was having problems with their text messages and call log dissapearing after a few moments. I started having this problem with my Cingular Pearl two nights ago.

If i don't check my missed calls or text messages right away then the history automatically clears and i have no idea who called or text messaged me.

When I go to the messages folder, my email is still there to view, but no text a the call log has vanished as well.

Is this a known issue or bug? does anyone have a fix?
Offline  
Old 12-12-2006, 02:57 AM   #2
srotman
Talking BlackBerry Encyclopedia
 
Join Date: Sep 2006
Location: Toronto, Ontario
Model: Bold
Carrier: Rogers Wireless
Posts: 201
Default

known bug. been around since the pearl came out. completely random (i dont have it but my buddy does, A LOT!). even with latest firmware (im running the new cingular firm w/ no problems, buddy's using telefonica firm and he has probs with that. he will be on cingular by tomorrow).

just wait it out and keep updating firmware as it comes out.

or i DO recommend a backup of ur data and a full wipe of phone. that gets rid of probs sometimes.
Offline  
Old 12-12-2006, 02:36 PM   #3
treblig2
New Member
 
Join Date: Nov 2006
Model: 8100
Carrier: Cingular
Posts: 6
Default

I cleared up a bunch of memory last night and i still have my call log and txt messages from then. It hasn't cleared yet... maybe i was just running out of memory. I'm using the .69 version on cingular.
Offline  
Old 12-12-2006, 03:38 PM   #4
MobileRC
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2005
Location: Alberta
Model: 8300
Carrier: Rogers
Posts: 350
Default

yah my pearl just started deleting my call logs and just recently wiped out one of my email inboxes
Offline  
Old 12-12-2006, 04:31 PM   #5
Mjimenez0
Thumbs Must Hurt
 
Mjimenez0's Avatar
 
Join Date: Dec 2006
Location: NYC (Bronx)
Model: 8320
OS: 4.5.0.110
PIN: 2439fb42
Carrier: Tmobile
Posts: 103
Default

Don't worry I am having the same issues and I have plenty of memory space. I hope they can get that bug fix. I am going to try to upgrade to Cingular today.
Offline  
Old 12-12-2006, 11:40 PM   #6
JRtheCingularGuy
New Member
 
Join Date: Dec 2006
Location: Orem, UT
Model: 8100c
Posts: 1
Angry having the same problem

I wish this issue would get firgured out so that I wouldnt lose all my message logs. anyone know if it affects all phones or just ones at random??
Offline  
Old 12-13-2006, 12:28 AM   #7
MobileRC
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2005
Location: Alberta
Model: 8300
Carrier: Rogers
Posts: 350
Default

I had all of my past get deleted but then one from November 20th showed back up. and has been there for a couple of hours.
Offline  
Old 12-14-2006, 02:05 AM   #8
treblig2
New Member
 
Join Date: Nov 2006
Model: 8100
Carrier: Cingular
Posts: 6
Default

a day and a half and my txt messages and call logs are still on my pearl. i wonder if the problem will come back? I certainly hope not. As I mentioned before... i deleted and moved photos from my phone memory over to my sd card, i then powered down my phone, removed the battery and powered back up... no auto deleting txt messages and call logs since then.
Offline  
Old 12-14-2006, 09:39 AM   #9
Mjimenez0
Thumbs Must Hurt
 
Mjimenez0's Avatar
 
Join Date: Dec 2006
Location: NYC (Bronx)
Model: 8320
OS: 4.5.0.110
PIN: 2439fb42
Carrier: Tmobile
Posts: 103
Default

I updated to the new cingular os and all my message and phone log has not delete themselves.
__________________
BB 8900 Tmob version 4.6.1.231 BIS
PIN: 2110c026
Offline  
Old 12-14-2006, 08:54 PM   #10
chazm
Thumbs Must Hurt
 
Join Date: Nov 2006
Location: orlando, fl
Model: 8100
Carrier: t mobile
Posts: 54
Default

^not all of them do it. My Gfriends pearl never does it but my phone does it all the time!

Really pisses me off because I get a lot of messages during the day that I need when I get home.
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan 7M0F5 picture

OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan 7M0F5

$12.11



NEW DELL OEM REPLACEMENT PROJECTOR LAMP FOR 4220 4320 GENUINE ORIGINAL  picture

NEW DELL OEM REPLACEMENT PROJECTOR LAMP FOR 4220 4320 GENUINE ORIGINAL

$198.22



Genuine OEM Dell 2375 B2375dnf B2375dfw 110V Fuser fixing N41P2 sku 724-BBCI picture

Genuine OEM Dell 2375 B2375dnf B2375dfw 110V Fuser fixing N41P2 sku 724-BBCI

$99.99



DELL 330-6581 3306581 725-10229 OEM LAMP FOR 1510X 1610HD 1610X  - Made By DELL picture

DELL 330-6581 3306581 725-10229 OEM LAMP FOR 1510X 1610HD 1610X - Made By DELL

$39.98



Genuine Dell OEM G Series G7 7790 CPU and Graphics Heatsink Assembly XRF05 picture

Genuine Dell OEM G Series G7 7790 CPU and Graphics Heatsink Assembly XRF05

$20.30



1PCS NEW FIT FOR OEM Dell AC Adapter Dell Alienware DA330PM190 LA330PM190 330W picture

1PCS NEW FIT FOR OEM Dell AC Adapter Dell Alienware DA330PM190 LA330PM190 330W

$117.97







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.