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My tour crashed out of nowhere today. I wiped it with BBSAK, downloaded the latest verizon firmware and BB manager, and started the OS install. It seems to get stuck at the very last step which is step 6.

** Waiting for device intialization **
This could take up to 30 minutes

Does it really take this long? This is a work phone and I have to be up in 6 hours, trying to fix it. Thanks for your replies.

[shahzadk007]

It takes time, be patient !

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It connected and reconnected a bunch of times theres is a white screen with a black square going arround and arround is this normal?

[Dubdub]

Wipe with Jl_cmdr and reload the OS using apploader. Directions in the yellow sticky at the top of the 9600 section and also in the FAQ.

Make sure you delete the "vendor.xml" file before you try to load.

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I had to get a new blackberry from verizon. It was fried. They couldn't even fix it.