Re: Format intervention on Blackberry Q10
Hi Ira and all
Ira thank you for your efforts to try and help me resolve the problem. Unfortunatley switching from Plain text to HTML, or the reverse, did not resolve things.
I concluded that more drastic action was required and so considered reverting to factory settings/security wipe.
However I was nervous about the repercussions to my device, and the extent I would need to go to, in order to restore it to pre problem status.
I bit the bullet and pressed the relevant button and the device reverted to as new status.
After the event I needed to reload my contacts and my apps, but my email address had been preserved, as had my subscriptions to various news groups and within 30 mins I was again receiving my newsgroup messages. it has also resolved the formatting problem, at least for the time being.
I hope this info may help someone else.
Last edited by thechair; 10-19-2015 at 05:14 AM..
Reason: I pressed post before completing the submission