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Old 02-03-2012, 11:30 AM   #1
Qster
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Model: 7130e
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Thumbs down Magmic/Bplay support sucks

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After 9 days and several followup messages, NO response from magmic support what so ever.
I bought several games from bplay in the last few years, not sure why but 2 of the games I purchased disappeared from my past purchases list so I can't redownload these games when I changed BB device and have to rely on support to provide the link.
9 days outstanding issue with no support response is not acceptable in any normal businesses. This is not the first time that I have to wait a LONG time for support, main reason why I haven't purchased more game from bplay.
Anyone else experience the same problem?


Last edited by Qster; 02-03-2012 at 11:31 AM..
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Old 02-08-2012, 01:44 PM   #2
Qster
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Angry Re: Magmic/Bplay support sucks continue...

It's been 2 weeks now and 2 more messages, still no response from magmic/bplay support.
They sell but but don't support!!!!!
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Old 02-14-2012, 03:28 PM   #3
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Thumbs down Re: Magmic/Bplay support sucks

3 weeks gone by, sent several more email asking for status and still no response.

MAGMIC SUPPORT SUCKS BIG TIME!
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