BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-08-2014, 07:05 PM   #1
calgirl
New Member
 
Join Date: Nov 2014
Model: 9900
PIN: N/A
Carrier: Rogers
Posts: 2
Question Open attachments in email doesn't work

Please Login to Remove!

When I want to view an attachment in an email and select 'Open Attachment' from the BB menu, the 'Save File' box pops up and wants me to select a location to save the file first. This problem just started a couple of days ago. I've encountered this in the past, but don't remember what I did to fix it!

Any suggestions????
Offline  
Old 11-08-2014, 09:23 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Open attachments in email doesn't work

Many things cause the inability to read the attachments. One is there is not enough memory to read the file size. If you have too many apps try deleting one you don't need.
Before doing anything try pulling the battery, wait 2 min and replace the battery. IT will clean up any corrupted information and may help.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 11-09-2014, 07:05 PM   #3
calgirl
New Member
 
Join Date: Nov 2014
Model: 9900
PIN: N/A
Carrier: Rogers
Posts: 2
Default Re: Open attachments in email doesn't work

I have already tried all those suggestions, but unfortunately they haven't resolved the situation.
Offline  
Old 11-09-2014, 08:24 PM   #4
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Open attachments in email doesn't work

I'm including a link to the Blackberry help section. There are many issues that can cause this but this one may help. If it does not, try the link to go to other possible problems.

KB18644-Unable to open attachments or reply to email messages on a BlackBerry smartphone
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Open attachments in email doesn't work
Thread Thread Starter Forum Replies Last Post
BB Handheld cannot open Email Attachments *Unknown Error* marcazoid BES Admin Corner 4 04-18-2012 03:54 AM
Issue with getting work email "box" setup on phone... Blue91 General 8100 Series Discussion - Pearl 2 03-19-2008 09:29 AM
Sending mail to any email address within my own domain doesn't work? Cingular / AT&T blackberryblues General BlackBerry Discussion 4 06-04-2007 12:29 PM


Xeon E5 E7 Processor Packaging for Tray LGA2011  52.5 x 45 mm - Lot of 2 6 12 30 picture

Xeon E5 E7 Processor Packaging for Tray LGA2011 52.5 x 45 mm - Lot of 2 6 12 30

$15.85



Processor Tray LGA2011 for Intel Xeon E5 E7 E3 CPU - Lot of 2 6 12 30 & 50 - New picture

Processor Tray LGA2011 for Intel Xeon E5 E7 E3 CPU - Lot of 2 6 12 30 & 50 - New

$15.85



100 - Processor Packaging Case for LGA2011 v2 v3 v4 Xeon CPU + Anti Static Foam  picture

100 - Processor Packaging Case for LGA2011 v2 v3 v4 Xeon CPU + Anti Static Foam

$98.88



Socket LGA2011 CPU Tray for Packaging Shiping Xeon E5 & i7 Processor - 4 fits 40 picture

Socket LGA2011 CPU Tray for Packaging Shiping Xeon E5 & i7 Processor - 4 fits 40

$24.78



Xeon Socket LGA2066 Processor Tray for W2100 & W2200 CPU's Lot of 2 6 12 30 & 50 picture

Xeon Socket LGA2066 Processor Tray for W2100 & W2200 CPU's Lot of 2 6 12 30 & 50

$14.85



LENOVO 5458AC1 X3250 INTEL XEON 120 V3 3.1GHZ 8GB RAM NO HDD 1U RACK SERVER  picture

LENOVO 5458AC1 X3250 INTEL XEON 120 V3 3.1GHZ 8GB RAM NO HDD 1U RACK SERVER

$1095.00







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.