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Old 12-16-2015, 04:41 AM   #1
forino
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Default BES 12 and linked mailbox

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Hi all,
I'm configuring my BES 12 server to connect also linked mailbox an dlike reported at page 29 section 11 of https://help.blackberry.com/en/bes12...2_v12.0_en.pdf
I've enable the linked mailbox support and specify the credential to connect to the domain where I've the user account.
Once fill in the fields for connection I receive error:
"An error was encountered. The Microsoft Active Directory settings could not be validated".
Which are the port to be open to permit connection to be established? There is a log where I can find more details about the error ?
Thanks!
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Old 01-19-2016, 05:49 AM   #2
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Default Re: BES 12 and linked mailbox

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Originally Posted by forino View Post
Hi all,
I'm configuring my BES 12 server to connect also linked mailbox an dlike reported at page 29 section 11 of https://help.blackberry.com/en/bes12...2_v12.0_en.pdf
I've enable the linked mailbox support and specify the credential to connect to the domain where I've the user account.
Once fill in the fields for connection I receive error:
"An error was encountered. The Microsoft Active Directory settings could not be validated".
Which are the port to be open to permit connection to be established? There is a log where I can find more details about the error ?
Thanks!
Solved, the issue was due firewall between the two network.
Thanks
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Old 01-20-2016, 02:02 AM   #3
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Thanks for posting the solution.

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Originally Posted by forino View Post
Solved, the issue was due firewall between the two network.
Thanks
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