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Old 02-29-2008, 07:03 PM   #1
oxygenmarc
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Default Pending data packets

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Is it normal to have pending data packets? What exactly does this mean?
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Old 02-29-2008, 09:22 PM   #2
x14
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These are pending messages. So it is normal to have them as users will have their BB off, out of coverage, etc..
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Exchange 2007/BES 5.0.2 MR2
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Old 03-01-2008, 07:57 AM   #3
oxygenmarc
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All blackberries are on, messages have been pending for 11 days. Users have not been recieving messages, calendars not synced, contacts either. If you had any idea where to start I would really appreciate it. For BlackBerry Enterprise Server v4.1 for Microsoft(R) Exchange: Service Pack 4 and Service Pack 4 Maintenance Release 4
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Old 03-01-2008, 08:47 AM   #4
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Restart the server and then look to your BES Logs. By default they are in:

C:\Program Files\Research in Motion\BlackBerry Enterprise Server\Logs

In specific check out ALRT and CTRL ... and then MAGT. Post anything that you have a question about.
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Old 03-01-2008, 09:03 AM   #5
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Thank you very much for your help. BTW problems occured at the same time we upgraded to Service Pack 4 and Service Pack 4 Maintenance Release 4. Will post questions shortly
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