BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-21-2009, 01:26 AM   #1
cyberkamote
Thumbs Must Hurt
 
Join Date: May 2008
Location: Manila, Phils
Model: 8320
PIN: N/A
Carrier: Smart Communications PH
Posts: 97
Default Browsing CNN.COM on my users' Handhelds

Please Login to Remove!

Okay tested on various handhelds that's in my BES (Pearl, Curve , etc..) but each time I access CNN.COM I get forwarded to this mobile website: CNN

that displays that error!

MDS Service is enabled...this site has been working before but now it gives me this error..

I tried using my Nokia phone using our home WiFi and it works! But using my curve even when using the same Wifi connection- it fails and gives the same error...

clear the cache already several times..

what could be wrong?
Offline  
Old 07-21-2009, 01:44 AM   #2
hdawg
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Default

Is the BlackBerry Browser being used or the Internet Browser being used?
Offline  
Old 07-21-2009, 01:48 AM   #3
cyberkamote
Thumbs Must Hurt
 
Join Date: May 2008
Location: Manila, Phils
Model: 8320
PIN: N/A
Carrier: Smart Communications PH
Posts: 97
Default

its weird because my curve doesnt have that choice whereas, yeah on other handhelds I remembered I have that choice (3 browsers actually)...in my Curve it only says "Browser" and some default bookmarks...
Offline  
Old 07-21-2009, 03:36 AM   #4
cyberkamote
Thumbs Must Hurt
 
Join Date: May 2008
Location: Manila, Phils
Model: 8320
PIN: N/A
Carrier: Smart Communications PH
Posts: 97
Default

UPDATE:

On an older model there was still a choice of the 3 browsers...a colleague was kind enough to test this for us..

Blackberry Browser - we got the error above
Internet Browser - was able to go to the website/cnn.com
We did not test on the 3rd browser though (it's the service porvider's browser, right?)...

I believe these 3 browsers are using different gateways when browsing, right?
Offline  
Old 07-21-2009, 03:40 AM   #5
Mark Rejhon
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Default

Quote:
Originally Posted by cyberkamote View Post
Okay tested on various handhelds that's in my BES (Pearl, Curve , etc..) but each time I access CNN.COM I get forwarded to this mobile website: CNN
Try changing the Browser Options (Options -> Browser Configuration) and change Browser Identification from BlackBerry to FireFox. This will probably cause CNN to deliver the desktop version of the browser. Be warned, this move disables access to mobile web pages, unless you've enabled a separate icon for that on your unit.
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 07-21-2009, 04:10 AM   #6
cyberkamote
Thumbs Must Hurt
 
Join Date: May 2008
Location: Manila, Phils
Model: 8320
PIN: N/A
Carrier: Smart Communications PH
Posts: 97
Default

Quote:
Originally Posted by Mark Rejhon View Post
Try changing the Browser Options (Options -> Browser Configuration) and change Browser Identification from BlackBerry to FireFox. This will probably cause CNN to deliver the desktop version of the browser. Be warned, this move disables access to mobile web pages, unless you've enabled a separate icon for that on your unit.
i dont have firefox on the choices, i have IE and Netscape tho' and changing it to either showed the same error message :(

i think its with the routing not the emulation (browser identity)

thanks!
Offline  
Old 07-21-2009, 04:40 AM   #7
skyman84
CrackBerry Addict
 
skyman84's Avatar
 
Join Date: Sep 2008
Location: London, UK
Model: 9900
OS: 7.1
PIN: ask!
Carrier: O2 UK
Posts: 932
Default

Can you access the site when you're logged into your BES directly?

Does your company use a proxy server located in asia?
__________________
Simon
http://www.twitter.com/simonjhardy
Offline  
Old 07-21-2009, 07:22 AM   #8
cyberkamote
Thumbs Must Hurt
 
Join Date: May 2008
Location: Manila, Phils
Model: 8320
PIN: N/A
Carrier: Smart Communications PH
Posts: 97
Default

UPDATE:

I finally found where to change the Browser Config (not just the Emulation)- LOL!

From the BB Curve:
When I went in to OPTIONS > Advanced Options > Browser then Default Browser Config

It was just there all along!

Anyway changing it to Internet Browser enabled me to access the CNN mobile website BUT

That doesnt solve the problem which is- why is it, that if I simply use the Blackberry Browser as the default browser config it wont come in...

Ill test on my BES whether I can browse the website..ill update you guys..
Offline  
Old 07-21-2009, 06:08 PM   #9
jibi
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Default

Can you access the URL above for the Asia-based CNN Mobile website from your intranet? CNN.com does both browser and IP detection, so it will detect the browser agent (BlackBerry) and redirect to the appropriate mobile site based on your IP address location. I would be curious if by using the Internet Browser if you're served with the US/Canada-based site (m.cnn.com).
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 07-29-2009, 07:32 AM   #10
cyberkamote
Thumbs Must Hurt
 
Join Date: May 2008
Location: Manila, Phils
Model: 8320
PIN: N/A
Carrier: Smart Communications PH
Posts: 97
Default

Guys just to update, browsing the website on BES was fine, I mean the normal website and not the mobile website.

There was no resolution found for this and what we did was just pushed an IT policy to force users to use Internet Browser instead of the Blackberry Browser.

Weird..

@jibi from our Intranet umm CNN website is okay..the mobile site we didnt try...
Offline  
Old 07-29-2009, 07:35 AM   #11
skyman84
CrackBerry Addict
 
skyman84's Avatar
 
Join Date: Sep 2008
Location: London, UK
Model: 9900
OS: 7.1
PIN: ask!
Carrier: O2 UK
Posts: 932
Default

Really was no point in testing if you can get to the full site on the BES as that's not the site you're trying to get to on the BlackBerry.

You need to test the URL your BlackBerry is trying to get to.

But if you're happy for all your traffic to go via the service providor then I suppose you're happy!?
__________________
Simon
http://www.twitter.com/simonjhardy
Offline  
Old 08-01-2009, 08:52 AM   #12
cyberkamote
Thumbs Must Hurt
 
Join Date: May 2008
Location: Manila, Phils
Model: 8320
PIN: N/A
Carrier: Smart Communications PH
Posts: 97
Default

Quote:
Originally Posted by skyman84 View Post
Really was no point in testing if you can get to the full site on the BES as that's not the site you're trying to get to on the BlackBerry.

You need to test the URL your BlackBerry is trying to get to.

But if you're happy for all your traffic to go via the service providor then I suppose you're happy!?

hi skyman, yeah, i suppose that would do fine- for now.

with the way things are going with our BES, it seems that browsing CNN is the least of our problems- so for now, that would be cool..

PS: my other "more pressing" issue--> HERE
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Vintage SensorMedics Apple II/+/e Peripheral Cards (Rare/Low Serial # 259) picture

Vintage SensorMedics Apple II/+/e Peripheral Cards (Rare/Low Serial # 259)

$250.00



LOFT INTERNATIONAL STANDARD FOUNTAIN PEN INK CARTRIDGES REFILLS 15 COLOURS BOXED picture

LOFT INTERNATIONAL STANDARD FOUNTAIN PEN INK CARTRIDGES REFILLS 15 COLOURS BOXED

$3.43



NEW LIMITED Vintage Drink Apple Juice Premium Gift Idea Fun Tee T-Shirt S-3XL picture

NEW LIMITED Vintage Drink Apple Juice Premium Gift Idea Fun Tee T-Shirt S-3XL

$18.99



Vintage Farmhouse Pantry Faux Food Prop Basket of 9 Green Apples Looks Real picture

Vintage Farmhouse Pantry Faux Food Prop Basket of 9 Green Apples Looks Real

$24.99



A5 Leather Vintage 416Pages Thick Journal Notebook Lined Paper Diary Planner  picture

A5 Leather Vintage 416Pages Thick Journal Notebook Lined Paper Diary Planner

$28.99



Vtg 3M POST IT NOTES Red Plastic APPLE Pop Up DISPENSER Weighted APL330 Desk  picture

Vtg 3M POST IT NOTES Red Plastic APPLE Pop Up DISPENSER Weighted APL330 Desk

$18.75







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.