Originally Posted by djbeenie
I agree Jibi, and that is what I am going to do in the meeting today is educate the client. I mean how hard is it, enter your email address and password assigned in email. Boom done. I think I am going to suggest having the activation email sent by BES to add a link that the user can click from their mailbox that takes them to a video showing the user step-by-step on the device to activate.
If the client is that stupid tell him to give you his device and you will activate it for him. Saves you the trouble of going through all this, but answer his question nicely with a firm "NO". :o)
Some people are very technology illiterate and need people to hold their hand every step of the way!