[genvej]

Hi...

My blackberry 8800 just keeps saying scanning for satellites when i go to advanced options->GPS->Refresh GPS

and after a while returns with no satellites. What could be the cause of this?


ps. I have tried this in multiple locations

[Dawg]

what carrier? what OS? a little more infor would be helpful. also no need to make duplicate threads they will answer you

[genvej]

Im truly sorry about double posting.... it was a mistake as i posted in the wrong forum. (Didnt know at first it was double)

My Carrier is TDC (Denmark)
My OS is 4.2

[JSanders]

Genvej, has it worked in the past with this unit?

Pull the battery and reboot the BlackBerry, then try the gps again.

If still not, post back.

[genvej]

Originally Posted by JSanders

Genvej, has it worked in the past with this unit?

Pull the battery and reboot the BlackBerry, then try the gps again.

If still not, post back.

It still does not work...

And to the best of my knowledge never has

[JSanders]

Does your carrier support the gps feature?

Do you have a BB Data Plan from your carrier?

[Phrozen Horse]

I've seen the same issue in the past - pull the battery out of your 8800, wait a couple of secs. and put it back in.
Did the trick for me

[genvej]

Originally Posted by JSanders

Does your carrier support the gps feature?

Do you have a BB Data Plan from your carrier?

Service provider says they definately supports it. My company has the BES server locally... could it be a configuration not set properly or default? No policy on the phone

I tried it on 2 different phones without any luck

[JSanders]

There is NO security policy on the phone?

The user above says his works, assuming same carrier.

What does your BES admin say?

[tomtheguitarguy]

You have the GPS enabled for Location Services and not just e911?

[genvej]

well...this is pretty weird and could be far fetched. However it worked on 3 phones.

I went to a pretty high location outdoors and tried again. It worked fine after a while. From then on the GPS worked everywhere. This was the case of 3 phones. Neither would work without me starting them from the "satellite friendly" environments

[joginder]

I am having the same issue and i have travelled from LAX to LAS and back to PHX and still no luck . GPS has not worked for far. I have the latest software and have the data plan. Used to work fine on other bb. this is from Tmo and is unlocked.

[Stinsonddog]

Outside in wide open spaces - hold the BB away from your body. In fact put it on the ground, step away and go hug someone for a few mintues.

[kangnaishu]

I have the exact same problem (Blackberry 8800 T-Mobile)
Sits there and says "Scanning for satellites" for a few minutes then says
GPS Location Update Failed.
Fix Time: NONE

[Sith_Apprentice]

also make sure the time is correct on the device. go into options > date/time > menu > update time.

[JSanders]

Originally Posted by Stinsonddog

Outside in wide open spaces - hold the BB away from your body. In fact put it on the ground, step away and go hug someone for a few mintues.

Sheep are very huggable.

[Sith_Apprentice]

not touching that comment with a 10 page post

[ChainsawDude]

Originally Posted by genvej

well...this is pretty weird and could be far fetched. However it worked on 3 phones.

I went to a pretty high location outdoors and tried again. It worked fine after a while. From then on the GPS worked everywhere. This was the case of 3 phones. Neither would work without me starting them from the "satellite friendly" environments

I would love more information as I can not get the GPS to work in my 8110. Did you get it to work in Options->Advanced->GPS->Refresh Status? or just some application like BB maps?

[funkym]

"real" gps programs does not help to hook up a gps signal?

google maps mobile for example works really well.

[chandramouli.k]

I am in India, where GPS is not that great. But with the help of thsi post I got it working - take out the battery, go to a location where it is under blue sky (and signal is there), like your terrace, and turn it on - and GPS locates satellite - and it is cool - it works. Awesome everything is possible in blackberry forum. Keep up the good work