Can anyone give me a hint here?
I've installed BES (express edition) for testing, but there is no way I can get wireless activation to works.
Here is my platform:
- Windows 2003 SP2 Standard server + Microsoft Exchange 2003 SP2 (with OWA and OMA enabled) + MSQL 2005. Exchange works just fine, users can send and receive emails.
- BESX 4.1 installed on the same physical server as Exchange 2003
- Blackberry Curve with BES and unlimited data plan from Vivo (Brazil). VIVO doesn't supply APN information.
Here is the situation:
I've successfully installed BES on my server. From Blackberry server configuration, Test SQL server connection is succesful, Validate SRP key and ID says both are valid, Connection to srp.us.blackberry.net on port 3101 is successful.
I've created a user on BlackBerry Manager, then I set an activation password for it.
On my BB 8300, I go on the config for Enterprise Email, I put my email adress on it, put the activation password, and click Activate.
The first 3 times I tried to do that, I could see the email with the DAT file on the mailbox, but it would just stay there forever. I had to manually remove that email and restart the activation proccess.
Now if i try activation again, I dont even see the email with the DAT file anymore (but I believe its still coming in, just being processed too fast). I say that coz when logged in on OWA, after starting the activation process I get a new message warning but when I check inbox there is nothing new there.
Bottomline is, on my BB 8300 screen all I get is " Activating user@domain..."
After a long time the activation will end with an error "Cannot connect to the server. Contact your administrator".
I've read many many posts about this and I tried all I found, but so far no luck. I cant get my BB device registered.
Sorry for this long ass post, just tried to provide as much detail as possible hoping anyone can show me the light on this issue.
Thank you guys in advance.