hey thanks for explaining the .rar file to me. the fix actually works. it took care of my mass storage problem as well as my itunes sync problem and from what i read it works on all blackberrys here are the links i used
WINrar download
WinRAR - Free software downloads and reviews - CNET Download.com
mass storage /media sync fix
Mass Storage issues? (Here's the fix) - PinStack.com
it was very easy. connect your device to your cpu then just open up the rar file and export to dexktop then run the program. a dos window will pop up and do its thing then your device will restart and your set.
thanks everyone for all the help!