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Old 05-02-2010, 08:31 AM   #1
ktm_x
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Join Date: Mar 2010
Model: 9700
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Default Can no longer send/ receive e-mail from handset.

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I recently changed the pw on my hotmail account which i use on my BB. The minute I changed it I stopped receiving my e-mails to my phone. I shortly after received an e-mail from BB telling me to:

update the password for my account by

1.clicking the email setup application on your device (I CAN'T FIND THIS!!)
2.visit the blackberry internet service website (which i did and updated my pw but i am still not getting my emails)

I am with vodafone and went back on the bb internet service on my pc today and now can't remember my log on details grrrr.

Anyone know how to fix this?
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Old 05-02-2010, 08:48 AM   #2
Dubdub
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Gotta log in and change the password in BIS. If you don't know the log in, generally the carrier can help and/or reset it. You will need to call them.
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