[ts937km]

Background: Blackberry Enteprise 4.14 and Exchange 2007. 8100,8300 and 8800 handhelds have the problem. Users migrated from Notes to exchange, handhelds wiped and reactivated.

Problem: When I enterprise activate (last 14 days) on the new server having an issue with Sent messages. The users sent messages appear on the handheld as being sent to the sender (when you open they appear normal). But they have an envelope next to them instead of checkmark. And they do not hide when you hide sent messages.

New messages sent from the handheld or outlook appear normally.

Any ideas?

[hdawg]

It looks like the messages aren't being sent but instead saved as drafts. Are these people using the Desktop Redirector too on their machines ... perhaps configured with Notes? Try deleting the Desktop[CMIME] service book and resending the user service books through the BES Manager.

[ts937km]

They don't use the desktop redirector.

Again the problem is with the 14 days of initial messages pushed to the handheld when activated. Messages the users sent and appear as sent in the outlook application are appearing in the inbox and look they were sent to the same user. Though when you open them they look normal and say sent folder.

Thanks for the help