[supachick]

Hello, I have a bb bold 9700 on T-Mobile, and I recently had to do a master reset on my phone so my applications were deleted in the process. I then thought I had added my bb maps application using the desktop manager, but I can't find it in my applications folder. So I went to options under applications and looked under add-on and my blackberry maps is there, but I still cannot access it or get it to work. Can someone please help me!! Also when I click on the modules under the bb maps 5.0.0 application properties under description it reads unavailable, idk if that makes a difference or not.

[aiharkness]

Your profile shows T-Mobile, but are you perhaps using the device on another carrier? What I'm wondering is whether or not the carrier is hiding BlackBerry Maps. Some do.

If it is not being hidden by the carrier, try deleting it on the BlackBerry and then resinstalling it with Desktop Manager.

If it turns out that it is being hidden, there are work arounds. Search the forum. It has been discussed many times. Or, you could use another app, such as the Google product.

[supachick]

Hi, thanks for your response. I am on T-Mobile. I'll try to re-install it again and if that doesn't work I will download the google one, thank you!