[fredL]

I just moved from the 'curve' to the 'tour'. When I get an e-mail, in the curve, all I had to do was hit "R" then type something and hit send to reply. Now when I do this all I get is a "save draft" option and no way to send the reply.

I sure hope Blackberry hasn't taken out this great tool. Any help appreciated.

[jsconyers]

Welcome to the forums.

If you press the menu key, do you get a reply option?

If not, try resending your service books.
How do I resend my service books? - BlackBerryFAQ

If that doesn't help, delete the account and re-add it.
How to add / delete email addresses - BlackBerryFAQ

[rambo47]

The "R" shortcut for responding to an email is still alive and well, at least on my Sprint Tour.

[fredL]

I hope I'm describing this right. In Curve, if I got an e-mail, I just hit reply, typed something, and hit send. No problem.

When I do this now with the Tour, all the only option I get is to "save draft". no 'send' option appears.

This is a personal BB and I've never figured out how to get my Yahoo e-mail contacts into BB, so all I can do with BB has been to respond to incoming messages - and now I can't do that.

I tried the hard re-boot & will try some of the other things.

[fredL]

Originally Posted by rambo47

The "R" shortcut for responding to an email is still alive and well, at least on my Sprint Tour.

Mine two, but what happens when you try to send the reply????

[jsconyers]

If you're missing the Send option, try the links in the post I made above. It should correct your issue.

[rambo47]

Originally Posted by fredL

Mine two, but what happens when you try to send the reply????

I hit "send" and away it goes! Delivered immediately. Sounds like your BB doesn't have a BlackBerry data plan associated with it, or at least no email accounts with proper outgoing servers defined.

[daphne]

The OP has Verizon, so he has to have a data plan. I would follow jsconyers' advice.

[kurichan]

Methinks that jsconyers had the solution straight off. How did this thread get so far off track? Read, read, read folks...

[fredL]

Re-doing the e-mails did the trick. Thanks!!!