[HondaGuySi2000]

hello there, just signed up, just bought a BB 9700 already have upgraded the OS to .656...
My question is that I am able to hook up to my router with BB, once I turn off my Moblie Network and just use my wifi, I am able to surf the net with BB, but I am not able to receive any SMS or email...

Once into my Manage Connections just having my wifi checked and my SSID name there in green, but there is a White Dash there?....What does that mean? If I check my moblie network Rogers (in green) but it has a Green check mark there....

Im guessing that since there is a white dash there, that its preventing me to use the SMS while just on the Wifi connection....

Thanks

[MidnightDraven]

No, the white dash indicates no connection to BIS (hence no emails).
SMS comes over the mobile network, not wi-fi.

[HondaGuySi2000]

Originally Posted by MidnightDraven

No, the white dash indicates no connection to BIS (hence no emails).
SMS comes over the mobile network, not wi-fi.

So how would I go about fixing that problem(BIS) with the white dash, what are some thing I could be checking. I do have a data plan also.
Could I also make any calls thru wifi with the 9700

[aiharkness]

Wirelessly posted

The data plan that you have, is it a [b]blackberry[/url] data plan, and not just the generic Rogers smartphone data plan? If you have a blackberry data plan, try a hard reset. That is, with the power on, remove the battery for 30-60 seconds. See if that corrects the problem.

You will not be able to make voice calls over wifi unless Rogers has UMA. I don't know if they do. A search should answer that question for you pretty quick.

[HondaGuySi2000]

Yea its a BlackBerry plan.....removed the battery, it was a no go...

My wifi name is in green with a white dash, also my wifi is a grey in cover on the main page(top right corner)

[aiharkness]

Wirelessly posted

For some reason you are not conecting through to the blackberry/RIM system. All I know to try is re-send service books. See http://www.blackberryfaq.com/index.p...rvice_books%3F.

[MidnightDraven]

Also try rebooting your router.
Sometimes its the router that allows all connections, but refuses full BB connection until a reboot.