BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-19-2009, 12:23 PM   #1
checkdalevel
Knows Where the Search Button Is
 
Join Date: Feb 2006
Model: 8100
Carrier: Cingular
Posts: 18
Default Need a PIN i accidentally deleted

Please Login to Remove!

Saturday night i deleted some one out of BBM contact list.

Any way to search my bes logs for BBM contact add or deletetion?

The contact pin was added that same day.

I do not have PIN logging enable

thanks
Offline  
Old 10-19-2009, 01:46 PM   #2
juwaack68
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
Default

PIN logging only logs when someone does 'Compose PIN' from their device.

The PIN is in the BES logs somewhere, but that's a lot of work for a single PIN. It would be much easier to just do a Lookup for the person and add them by PIN again.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 10-19-2009, 03:47 PM   #3
checkdalevel
Knows Where the Search Button Is
 
Join Date: Feb 2006
Model: 8100
Carrier: Cingular
Posts: 18
Default

where in the bes logs would i look. Obviosly under the folder with the date. But what am i looking for?

i cant look the person up.....
Offline  
Old 10-19-2009, 03:49 PM   #4
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by checkdalevel View Post
where in the bes logs would i look. Obviosly under the folder with the date. But what am i looking for?

i cant look the person up.....
You already stated that you're not logging PIN messages... so there's no log for you to look at.
There would be a .csv log for PIN messages in your log folder.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 10-19-2009, 04:09 PM   #5
checkdalevel
Knows Where the Search Button Is
 
Join Date: Feb 2006
Model: 8100
Carrier: Cingular
Posts: 18
Default

ok so there is no way to see the pin if im not logging pin msgs
Offline  
Old 10-19-2009, 04:13 PM   #6
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by checkdalevel View Post
ok so there is no way to see the pin if im not logging pin msgs
No, not in your case.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 10-21-2009, 09:22 AM   #7
Stainless Steele
Knows Where the Search Button Is
 
Join Date: Aug 2009
Location: Columbus Ohio
Model: 8310
OS: 4.5.0.110
PIN: N/A
Carrier: att
Posts: 24
Default

What a min but if you look in the dispatcher log file (servername_DISP_01_Date)
and search for the EMAIL ADDRESS that will provide you with PIN, Agent instance, SRP router, etc.
Isn't that what he is looking for?
__________________
New to BES admin role
Running version 5.0
Working to migrate users from our 4.x enviorment
300 devices
Offline  
Old 10-21-2009, 09:25 AM   #8
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by Stainless Steele View Post
What a min but if you look in the dispatcher log file (servername_DISP_01_Date)
and search for the EMAIL ADDRESS that will provide you with PIN, Agent instance, SRP router, etc.
Isn't that what he is looking for?
They're looking for a BlackBerry Messenger invite that was done via PIN message.
To my knowledge, the dispatcher service would not be involved in this process at all, hence no reference to in the DISP logs.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 10-21-2009, 11:58 AM   #9
Stainless Steele
Knows Where the Search Button Is
 
Join Date: Aug 2009
Location: Columbus Ohio
Model: 8310
OS: 4.5.0.110
PIN: N/A
Carrier: att
Posts: 24
Default

Ok, sorry I missunderstood the question. :( thanks for not flaming me!
__________________
New to BES admin role
Running version 5.0
Working to migrate users from our 4.x enviorment
300 devices
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Analog Panel AMP VOLT Current Ammeter Voltmeter Voltage Gauge 10A 50V DH-670 DC  picture

Analog Panel AMP VOLT Current Ammeter Voltmeter Voltage Gauge 10A 50V DH-670 DC

$12.99



1PC Analog Ammeter Panel AMP Current Meter 100x120mm 59C2 DC 0-1500mA picture

1PC Analog Ammeter Panel AMP Current Meter 100x120mm 59C2 DC 0-1500mA

$9.29



1PC 60*70MM with Shunt DC 0-30A Analog Ammeter Panel AMP Current Meter picture

1PC 60*70MM with Shunt DC 0-30A Analog Ammeter Panel AMP Current Meter

$14.00



Multimeter Tester Ammeter Voltmeter Ohmmeter DMM Tester Meter Measures Voltage picture

Multimeter Tester Ammeter Voltmeter Ohmmeter DMM Tester Meter Measures Voltage

$15.99



LCD Digital Multimeter Voltmeter Ammeter Ohmmeter Volt AC DC Tester Leads Meter picture

LCD Digital Multimeter Voltmeter Ammeter Ohmmeter Volt AC DC Tester Leads Meter

$9.95



Multifunction Digital Multimeter 1999 Counts AC/DC Volt Current Ohm Tester Meter picture

Multifunction Digital Multimeter 1999 Counts AC/DC Volt Current Ohm Tester Meter

$9.95







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.