[tsubasa55]

a suggestion for those with the html option but stuck with empty boxes:
go to ->option->advance settings->tcp
set apn according to ur service provider (mine was t-mo(usa) so..wap.voicestream.com or internet2.voicestream.com)
some of the providers apn settings-->SHAPE Services - FAQ section - BlackBerry TCP settings page
then delete service books and resend them->battery pull...
worked for me hope the same for you Good Luck

[perabyte]

Originally Posted by tsubasa55

a suggestion for those with the html option but stuck with empty boxes:
go to ->option->advance settings->tcp
set apn according to ur service provider (mine was t-mo(usa) so..wap.voicestream.com or internet2.voicestream.com)
some of the providers apn settings-->SHAPE Services - FAQ section - BlackBerry TCP settings page
then delete service books and resend them->battery pull...
worked for me hope the same for you Good Luck

Mine worked for 2 messages, then it crapped out again. ugh

Edit: I noticed that I can get images, when connected to EDGE, but not when I'm connected to UMA.. I will investigate further...

[dentalrep]

Which service books do I delete? There were quite a few.

[perabyte]

Originally Posted by dentalrep

Which service books do I delete? There were quite a few.

I deleted every one of mine... haha, when I resent them they all came back.

[mtnbike]

when I have messaging problems I just do the CICAL and CMIME. you should have one each for each account you have configured.

[dmacd]

Originally Posted by perabyte

Mine worked for 2 messages, then it crapped out again. ugh

Edit: I noticed that I can get images, when connected to EDGE, but not when I'm connected to UMA.. I will investigate further...

Thanks for the hint - this worked for me. Couldn't get any images on my BB 8820. Simply turned off WiFi (thereby ending UMA) and now selecting 'Get Images' works.

Thanks again.

EDIT: I'm using 4.5.0.46

[sheldonbk]

Originally Posted by tsubasa55

a suggestion for those with the html option but stuck with empty boxes:
go to ->option->advance settings->tcp
set apn according to ur service provider (mine was t-mo(usa) so..wap.voicestream.com or internet2.voicestream.com)
some of the providers apn settings-->SHAPE Services - FAQ section - BlackBerry TCP settings page
then delete service books and resend them->battery pull...
worked for me hope the same for you Good Luck

Thx a ton!!
I don't know why I checked this thread as I'm a 8310 user but this definitely seems to have worked for me (at least with my "test" message - after I told it to get images).

[wassy]

you guys.....are awesome. disabled wifi just now, get images, and viola! very cool.

too bad we have to disable wifi. it isn't enough that I'f in not in a wifi zone it still doesn't work.. but hey, at least it's a start

[hotburnttoast]

Originally Posted by mtnbike

tmo 8320 .46...I think I found the solution to image boxes but no images.... it was not until I deleted the existing service books and pulled the battery and then resent the books did all images display correctly.

Just sending the service books without deleting got me html formatting but no images.

Tried this and still get no images

[hotburnttoast]

Originally Posted by tsubasa55

a suggestion for those with the html option but stuck with empty boxes:
go to ->option->advance settings->tcp
set apn according to ur service provider (mine was t-mo(usa) so..wap.voicestream.com or internet2.voicestream.com)
some of the providers apn settings-->SHAPE Services - FAQ section - BlackBerry TCP settings page
then delete service books and resend them->battery pull...
worked for me hope the same for you Good Luck

Did this as well and still no images for me

[Ophidian]

Originally Posted by hotburnttoast

Did this as well and still no images for me

Well HBT, it looks like you and I are in the same boat.

The only thing I can think of at this point, is that we're missing a Service Book or something.

Does anyone know which specific service book(s) were updated with this upgrade?

[hotburnttoast]

Hey but at least I can download the images.........SUCKS

[Delusion]

I was able to get my HTML working by going into options>advanced options>TCP and adding wap.voicestream.com into my APN.