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09-04-2012, 12:32 PM
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#1
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New Member
Join Date: Sep 2012
Model: 9810
PIN: N/A
Carrier: Telenor Denmark
Posts: 5
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Unexplained data traffic 2GB+
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Fortunately I am using an app to check on the data usage. All of a sudden, without any invitation from me, my BB Torch 9810 (OS 7.1 Bundle 1149) started sending out GigaBytes of data. First day 750MB, next day 1.2GB, next day 700MB. I did not even know the BB had that much data in it.
The data also goes when I am not on WiFi but on 3G roaming abroad (yeah!!)
Anyone has an explanation what this is?
I used a Task Manager app to see what processes are running and there is one called nabsync, which I dont know and not sure that I want it. It cannot be deleted though and does not appear in the app list.
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09-04-2012, 12:42 PM
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#2
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CrackBerry Addict
Join Date: Mar 2008
Model: S III
PIN: N/A
Carrier: sprint
Posts: 844
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Re: Unexplained data traffic 2GB+
I believe that is used by providers/carriers to do carrier backup. Are you storing data in the cloud?
You should be able to remove the COD files to stop it.
__________________
"Criticism is something you can avoid easily by saying nothing, doing nothing, and being nothing"
-Aristotle
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09-04-2012, 01:10 PM
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#3
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New Member
Join Date: Sep 2012
Model: 9810
PIN: N/A
Carrier: Telenor Denmark
Posts: 5
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Re: Unexplained data traffic 2GB+
Thank you for the information. I am not storing anything in the cloud from my BB. I have BB Protect but it does not seem to be it. I do not assume iCloud has anything to do with it.
What is a carrier backup? I did not ask for one and I would not know how to restore a carrier backup.
How can I most easily disable this nabsync? Deleting the COD files seems to be a difficult operation.
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09-05-2012, 08:05 AM
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#4
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Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
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Re: Unexplained data traffic 2GB+
BlackBerry Protect does regular scheduled backups by default. I'd check your settings for BBP.
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09-05-2012, 12:00 PM
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#5
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New Member
Join Date: Sep 2012
Model: 9810
PIN: N/A
Carrier: Telenor Denmark
Posts: 5
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Re: Unexplained data traffic 2GB+
Yes, I checked the BB Protect, but this is set to only do so on WiFi and when it does, it prompts. I am sure it is not, plus it would not upload (by now) 5GB in five days. Unbelievable. This phone does not even have that much data in it. I dont know what it is sending all the time. The nabsync is the only process which is running which I have no control of and where I dont know exactly what it is doing. I really want to get rid of nabsync, and I would like to give the RIM people a piece of my mind about putting something in the system that activates without consent, and sending GBs of data.
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09-05-2012, 12:47 PM
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#6
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BlackBerry Extraordinaire
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,339
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Re: Unexplained data traffic 2GB+
Are you using Facebook, Twitter, or any other social apps?
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09-05-2012, 01:46 PM
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#7
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BlackBerry Elite
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
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Re: Unexplained data traffic 2GB+
I have seen carriers claim a user was using that much data but was an internal billing issue. Fight it with your carrier and ask what it was doing to have that much data.
__________________
I had to fall
To lose it all
But in the end
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Rocking the Motion with out lotion.
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09-05-2012, 01:51 PM
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#8
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New Member
Join Date: Sep 2012
Model: 9810
PIN: N/A
Carrier: Telenor Denmark
Posts: 5
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Re: Unexplained data traffic 2GB+
No, I am not using Social Network apps on my BB. It is also not incoming traffic. It is only outgoing. This is what is so amazing about it. Just outgoing 5GB in five days. The point is that I also would like to know who is getting all this data, and what data is he getting? This is alarming, aside from the cost factor.
Does anybody know how I can kill this nabsync?
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09-05-2012, 01:58 PM
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#9
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Re: Unexplained data traffic 2GB+
From doing a Google search nabsync is used by your carrier to do carrier backups.
The only way to remove it is by removing the cod files as mentioned above.
__________________
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When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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