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Old 01-27-2009, 09:32 AM   #21
hzgjlv
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More info from RIM regarding a fix in reply to a question regarding rolling back to MR2

"I saw today that there was an escalation based on swapping the
binary files (for the MR2 binary files) as a workaround for this issue.
I would advise waiting until the results of that testing come back as we
might be able to do a simple swap of some files rather than the process
mentioned above. Having said that, I have no idea how long this testing
will take to complete and it was only requested today.
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Old 01-27-2009, 09:54 AM   #22
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@mahoward, thanks again for sharing. My users are now running keyless (which is fine, since 90% of them haven't attached their Notes IDs to their DWA).
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Old 02-03-2009, 10:30 AM   #23
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Quote:
Originally Posted by dalewest View Post
mahoward and hzgjlv, I'm seeing the exact same thing as you, and I'm on BES 4.1.6 MR3, Interim Security Update 2 (the ISU 2 is highly recommended, BTW, as it fixes a nasty PDF vulerability), running on Domino 7.0.3FP1.
Me too! MR3'd (and ISU2'd it) on Sunday, started noticing this today.

Should have paid more attention to this thread, my bad
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Old 02-03-2009, 11:06 AM   #24
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Just to reiterate, you can get rid of this issue by applying the following change which will disable native notes encryption support on the BES:

Complete the following steps:

1. Open the Registry Editor.
2. Go to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents
3. Create a new DWORD Value with the name SECMSGSupported.
4. Set the value of the key to 0.
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Old 02-03-2009, 01:37 PM   #25
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Old 02-11-2009, 03:23 PM   #26
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Default Has anyone been able to reliably create defective email to cause the issue to appear?

We've tried and we're unable to consistently create the message.
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Old 02-26-2009, 09:06 AM   #27
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This is fixed in 4.1.6 MR4.
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Old 02-27-2009, 08:40 PM   #28
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Default Applied the Registry adjustment

>>Create a new DWORD Value with the name SECMSGSupported

This worked. The "false-encrypted signed" messages are no longer a problem.

We are reviewing MR4, not yet commited to install it.

Last edited by BBFlunkie; 02-27-2009 at 08:43 PM.. Reason: copied SecMSGSupported text
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Old 03-01-2009, 05:40 AM   #29
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X14 have you applied MR 4 ?
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Old 03-26-2009, 11:15 AM   #30
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Just to provide an update for anyone still on MR3 - there is a "better" RIM approved fix than the registry edit. RIM T-Support didn't recommend the registry edit since it could make a message body appear empty.

We're at Domino 8.02, BES 4.16 MR3, so this would appear to work for Notes only, unless there is a corresponding policy for Exchange BES. We just began seeing this problem yesterday after upgrading from Domino 7.02 to 8.02 with no change to the BES.

Instead, edit the IT Policy - Email Messaging policy group - Disable Notes Native Encryption Forward & Reply - True

This has been tested and works...the signed messages arrive on the BlackBerry without incident or prompting.....but of course the user cannot reply or forward the message.

Last edited by pomc; 03-26-2009 at 12:38 PM..
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