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Old 07-06-2009, 11:30 AM   #1
junior1790
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Weird issue here guys, i upgraded to .250 when it was first released, all was well except with my password, i always used a 4 letter combination until i upgraded i got an error that that the password was too short and pick a new one. I do that and am now using a 5 digit password however; every few days i get a message that my password expired and i need to enter a new one, which can be anything then i have to go reset my password to what it was already. i got sick of that so i downgraded to 4.6.1.239 thinking maybe it was the version i was using and the same thing keeps happening, any thoughts here??
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Old 07-06-2009, 01:48 PM   #2
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Angry

......
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Old 07-06-2009, 10:40 PM   #3
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Are you on BES?

Otherwise, you can actually turn-off password protection so it wouldn't be annoying.
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Old 07-08-2009, 07:58 AM   #4
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i am but my company is fairly lenient on password issues, i've never seen this happen before....
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Old 07-08-2009, 08:01 AM   #5
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Might want to check with your BES Administrator just the same, there may have been a policy change.
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Old 07-08-2009, 10:01 AM   #6
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Quote:
Originally Posted by ndub33 View Post
Might want to check with your BES Administrator just the same, there may have been a policy change.
I did do that, him and I are friendly as I am a closet gadget dork and am always harassing him about when new bb's are gonna be available, he also looks the other way on my frequent os updates. We're not a huge company, about 25 users, no one else has this issue and ther are a few other os updaters with the same device...
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Old 07-08-2009, 12:39 PM   #7
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help i am using my 7290 as a data device. however it keeps asking me for a different password like every 3-4 days. sigh. I need to use a password but hey this is getting crazy... HELP..
I am severely hearing impaired and not using it as a text type bb yet. due to the cost like you have to have a 100.00 plan sigh. any suggestions???
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Old 07-08-2009, 05:44 PM   #8
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yes, create your own thread.
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Old 07-21-2009, 06:15 PM   #9
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Default Mods please move to 9630 thread

Ok, so I just switched carriers and went with a tour from vzw, awsome and my password was working ok with 4 characters UNTIL i hooked it up to dm which is version 4.3.0.17, and now i have the same problem again, i put 4 characters in and i get "the password you chose is too short, please try again" message..., anyone have any idea how to fix and why DM would randomly cause this??
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Old 07-21-2009, 06:19 PM   #10
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Desktop Manager? You have some IT Policy (policy.bin?) file loaded on your PC, and when you connect to Desktop Manager, it automatically installs it.
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Old 07-21-2009, 07:00 PM   #11
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ok, thats the most info i got so far, how would i confirm thats the issue and how do i fix it..Also, when i was having this problem on my 8900, i did a security wipe and reloaded the os... but what your saying makes perfect sense in that it would get automatically loaded...
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Old 07-21-2009, 07:25 PM   #12
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You need to search your entire PC for the IT Policy. Delete it and all instances of it from your PC.

Then, you can use JLCmder for ResetToFactory.
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Old 07-21-2009, 07:36 PM   #13
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ok, i found a policy.bin file, this is a brand new bb never been hooked to our bes but because the policy was on my computer as soon as i connected it it was automatically installed? There is no reference to an IT policy on my bb, does that matter?? And thank you for the help.. Also how do i resotre with out putting that file back on my bb??
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Last edited by junior1790; 07-21-2009 at 07:43 PM..
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Old 07-21-2009, 08:03 PM   #14
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That should solve your issue.

so, delete the bin file. Do a backup. Do the ResetToFactory, then do a restore from the previous backup.
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Old 07-21-2009, 08:09 PM   #15
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Awesome, thanks... I'll let you know how I do..
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Old 07-21-2009, 08:40 PM   #16
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all went according to plan, if i do a restore from a previous backup, will that put the policy back on my bb?
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Old 07-22-2009, 01:25 PM   #17
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All fixed... Thanks again..
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Old 07-22-2009, 02:01 PM   #18
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Excellent, thanks for the update.

Enjoy.
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