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Old 12-02-2012, 05:33 AM   #1
Govindarajan
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Default BB-Tourch 9810: Is this Anti-virus or Hardware or Software Issue

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Hi All

Am facing a problem a problem. my App World Icon gets disappeared soon. I went to the service center and the good support guy helps me out by re-installing the OS with his half an hour work but the moment when reboot the device after I install my required applications, the APP worlds Disappears.

Is this a Anti virus problem or Hardware or Software Problem?
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Old 12-05-2012, 01:46 AM   #2
Tamiebbuser
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Default Re: BB-Tourch 9810: Is this Anti-virus or Hardware or Software Issue

I have a similar problem too. My bold 9000 just froze after downloading a theme.
It requested for a restart and then when it started, it just froze when it got to the home screen.

Could that be hardware or software related?
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Old 12-08-2012, 05:15 PM   #3
Medic48
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Default Re: BB-Tourch 9810: Is this Anti-virus or Hardware or Software Issue

See the FAQ:

1st step to take if device is having problems/ - BlackBerryFAQ
Is your BlackBerry Nuked/ - BlackBerryFAQ

Cheers,
--Phil
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Old 12-08-2012, 07:32 PM   #4
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Default Re: BB-Tourch 9810: Is this Anti-virus or Hardware or Software Issue

Quote:
Originally Posted by Tamiebbuser View Post
I have a similar problem too. My bold 9000 just froze after downloading a theme.
It requested for a restart and then when it started, it just froze when it got to the home screen.

Could that be hardware or software related?
The theme is incompatible with your device.
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