[gren2]

Hi I'm using a blackeberry 8703 from bell mobility Toronto Ontario. When I sign into google talk it appears to be signing in it goes into the screen with my contacts appears to be loading my contacts and then it stops and closes and I get an error message that says;

"Uncaught exception: Process net_rim_bb_qm_google(187) killed due to message queue overflow"

what do i do????Please help

Thanks

[MrKyoo]

Do a hard reset (pull the battery) of your BB then try logging in.

~MrKyoo

[gren2]

tried the hard reset, no luck...

[Jaime]

Today I got the same msg too!!

[DiRN]

This message occurs when one of your Jabber servers is no longer working. If you log in to Psi (or whichever desktop client you used to set things up) you will see that no one for that server is online. You will have to add a new Jabber server.

The overflow message occurs because Google Talk is trying to display a message for each member of your buddy list (from that server) telling you that it can't find them all at once and the BlackBerry OS can't handle it.

[lraed74]

what is happening with the 'command failed' issue when that happens?

[gren2]

Originally Posted by DiRN

This message occurs when one of your Jabber servers is no longer working. If you log in to Psi (or whichever desktop client you used to set things up) you will see that no one for that server is online. You will have to add a new Jabber server.

The overflow message occurs because Google Talk is trying to display a message for each member of your buddy list (from that server) telling you that it can't find them all at once and the BlackBerry OS can't handle it.

so how do we avoid the message overflow so that we won't continue to get the error?

thanks

[DiRN]

The only solutions I've come up with to permanently avoid the error are:
1. Regularly check Google Talk from a PC to see if anyone on your buddylist appears online; if no one is, then you need to change Jabber servers.
2. Run a Jabber server of your own.

[gren2]

Now for the big question, how do i get my blackberry to stop showing the message? right now it wont let me connect to google talk because everytime i do i get the message and it cancels the log in. I cant connect

[DiRN]

To remove the message, you need to use Psi, Miranda, or whatever you used to set up the Jabber server with Google Talk and remove the server.