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Old 05-05-2008, 01:41 PM   #1
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How do I transfer the CAL from an old Blackberry to a new Blackberry on a BES Express server?

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Old 05-05-2008, 01:49 PM   #2
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you dont, it is assigned to the user in BES.
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Old 05-05-2008, 01:53 PM   #3
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Thanks for the quick reply. Do I just do an new Enterprise Activation on his new BB while is old one is activated? Seems strange there would not be some step to tell the BES there is a new activation.

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Old 05-05-2008, 01:56 PM   #4
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just do a new activation or you can wipe the old first and then activate.

Up to you.
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Old 05-05-2008, 02:09 PM   #5
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You can do an import from a legacy server. You don't have to reactivate that way. I did my cut over from 2.2 that way. But the user had to do a sync on the desktop manager to get the address book lookup to work. Not sure why. I didn't have time to stop and figure it out.
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Old 05-05-2008, 02:28 PM   #6
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He was asking about a phone not the server.
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Old 05-05-2008, 02:55 PM   #7
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Quote:
Originally Posted by knottyrope View Post


He was asking about a phone not the server.
Whoops. I am not thinking clearly today.
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